Joe Machens Capital City Ford

Oil change & tire rotation Service personnel were polite. The customer waiting area was clean. I waited on my vehicle an hour which I thought was good. And I will definitely Service personnel were polite. The customer waiting area was clean. I waited on my vehicle an hour which I thought was good. And I will definitely be back. More

Prefect truck Sales person Shawn Wagner greeted me and I inform him what I was looking for. Shawn had the perfect truck. All aspects of the transaction went smooth Sales person Shawn Wagner greeted me and I inform him what I was looking for. Shawn had the perfect truck. All aspects of the transaction went smooth and very professional. More

Black Beauty I was treated very well by Shawn Wagner & Matt Wilde . Full tank of gas and polish was a nice surprise . Shawn explained every procedure as he went in I was treated very well by Shawn Wagner & Matt Wilde . Full tank of gas and polish was a nice surprise . Shawn explained every procedure as he went in detail and was interested in my questions . Matt was very quick with the paperwork and explained each step . These two are well trained . Lots of personality . I'll use Shawn again for another vehicle purchase . Well done Joe Machen's very good team Thank You ! More

Great Sales Agents Brent Sales Agent is an awesome man. He did best to accommodate my service needs. Although my service experience was awesome but I would suggest if cu Brent Sales Agent is an awesome man. He did best to accommodate my service needs. Although my service experience was awesome but I would suggest if customer relationship training is given to the sale manager/s, they’d attract even more business for the dealership. Been a sales manager I would say that having a good communication skill of sales employee is the key. More

Oil Change I took my Ford Focus for an oil change and tire rotation. While there my service advisor said they would like to take care of the recall involving the I took my Ford Focus for an oil change and tire rotation. While there my service advisor said they would like to take care of the recall involving the fuel tank, saying it would take 10-15 minutes longer. I agreed. The computer download to run the test actually took longer and I was informed it that, which was much appreciated. Although my visit was longer than expected, I am fiery pleased with the time updates and the friendly atmosphere during my visit! More

Wonderful group of professionals! I have never enjoyed purchasing a new vehicle in over 50 years but Randy Wells and staff made it an enjoyable day and quick service on having Fusion r I have never enjoyed purchasing a new vehicle in over 50 years but Randy Wells and staff made it an enjoyable day and quick service on having Fusion ready for us to drive home. More

Great people all around Mike Rogers is great person to deal with. Made buying easy and fun. It took no time to get it and all done once I saw the one I wanted. Thanks Mike Rogers is great person to deal with. Made buying easy and fun. It took no time to get it and all done once I saw the one I wanted. Thanks More

The Best The best dealer you will every go too. Always a good experience and easy to work with. This is the only dealer I go to and work with. The best dealer you will every go too. Always a good experience and easy to work with. This is the only dealer I go to and work with. More

Great dealership. Mike Rogers was great to work with very easy process buying a car. We have bought several cars over the years from the dealership and enjoy working w Mike Rogers was great to work with very easy process buying a car. We have bought several cars over the years from the dealership and enjoy working with them. Thanks Mike. More