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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

August 14, 2019

Quick and friendly Fixed my vehicle quickly, did have to take back a second day while they got the parts, but they got me in and out quickly. When I called the service d More

by missy_s08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Travis Dometrorch, Angie Hulsey, Robert Relford
Aug 15, 2019 -

Joe Machens Capital City Ford responded

Hello Missy, Thank you for the very nice review for our Service Dept, it is really appreciated. Let us know if you have any questions, we are here to help.

August 13, 2019

Great service Professional staff and enjoyable experience. Everyone knows that buying a car can be overwhelming, but they made the experience smooth. I would go b More

by AEWMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Wilde, Douglas Keeler, Brian Lorts
Aug 14, 2019 -

Joe Machens Capital City Ford responded

We sure do know how overwhelming buying a car can be, so it is great to hear that Doug, Matt and our team were able to make it a smooth experience for you. We really appreciate the 5 star review and nice words for everyone. If you need anything else, just let us know. Thanks again!

August 13, 2019

Considerate, motivated and professional. If you’re looking for the right vehicle, at the right price, look no further than Machens Ford in Jefferson City, Mo. Very professional staff. More

by Grover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Cody Byers, Brian Lorts
Aug 14, 2019 -

Joe Machens Capital City Ford responded

Thank you, Grover, for the 5 star review and very nice words for our dealership! Our staff works hard to make sure all our customers are well taken care of. Stop in or give us a call if you have any questions. Thank you again, we hope to see you again.

August 13, 2019

Amazing This place was awesome and very helpful they did everything they could to get me into a suv to fit the whole family!!! Definitely recommend More

by henry.dakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Derek Bertles
Aug 14, 2019 -

Joe Machens Capital City Ford responded

What a great "awesome" review! And Congratulations on the purchase of your new SUV! Stop in or give a shout if you need anything else. Thanks again, we really do appreciate your business.

August 12, 2019

Repeat Customer I think this is our third vehicle we’ve purchased from this dealership and working with Mike makes it a pleasant experience. He keeps it honest and do More

by Courtney-Ford
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal, repeat customers. Thank you for the very nice review and kind words for Mike Rogers, He always goes above and beyond for his customers. He will appreciate the review, thank you, You know where to find us if you have any questions. Safe Travels!

August 12, 2019

Wish it was a gm but hey it was cheap! I found the perfect vehicle but only one problem ... it has an oval and a turbo not a bowtie oh well, we will give the eco beast a good home! More

by Pennym1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Steven Paul
Aug 13, 2019 -

Joe Machens Capital City Ford responded

Lol!! What a great review! It has us laughing. Thanks so much for choosing our dealership, we really appreciate it. We have no doubt the eco beast will be well taken care of! Thanks again!

August 12, 2019

Recall warranty work. Got in and out in a very timely manner. Got a courtesy ride to a doctor's appointment. Picked up promptly afterward. Vehicle is ready and everything w More

by SMHEATH1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Aug 14, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review for our Service Dept! Great to hear you used our courtesy service, our customers seem to really like this. Let us know if you need anything else, thanks again! See you next time.

August 11, 2019

Great customer service Ben McGrail worked his magic again and got me in the truck I wanted without being pushy. Great work by the team on this purchase. I will be returning More

by Kmadd878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corry Field, Ben McGrail, Jacob Thomas
Aug 12, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review and congrats on the purchase of your new truck! We love hearing Ben worked his magic and was able to get you the truck you wanted! He will love seeing this review. Thank you again, we really appreciate your business.

August 11, 2019

Amazing experience Jerad was super helpful. Got a deal of a lifetime. Everyone was very helpful. Jerad explained the inner workings of the car. He didn't push us but all More

by Eaot42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Aug 12, 2019 -

Joe Machens Capital City Ford responded

We love when our customers feel they got a "deal of a lifetime"! Happy to hear that Jerad Miller was able to make that happen for you. He will really appreciate the recommendation. Thank you for your business, we hope to see you again!

August 11, 2019

2nd in 6 months This is my 2nd purchase with Jerad at Machens in 6 months and I couldn’t be happier with both experiences! The entire Machens team is so helpful and f More

by Hbaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Aug 12, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal customers! We are very happy to hear Jerad Miller and Matt Wilde were able to take care of you again. You know where to find us if you need anything, just give us a call. Thank you for your business again, we really appreciate it.

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