Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,356 reviews

August 16, 2019

First car!!! Jerad Miller and Billy Underwood made getting my first car possible! They worked diligently on making it happen! I am so grateful and recommend Machen More

by Francie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller, Billy Underwood
Aug 19, 2019 -

Joe Machens Capital City Ford responded

Congratulations, Francie, on the purchase of your first car! We are very glad to hear Jerad Miller and Billy Underwood were able to help you find the right car for you - and they are going to love this review. Stop in or give us a call if you have any questions. Safe Travels!

August 16, 2019

Many thanks Jared did a very good job helping me find a good car just a fat Joe Machens was wonderful I will gladly come back and do business with them again More

by spear.k112001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Aug 19, 2019 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for Jerad Miller and our dealership! It's great to hear Jerad was able to help find you a good car. Stop in of give us a call if you have any questions. Thank you again, we do appreciate your business.

August 15, 2019

Awesome! Jerad was awesome I definitely will recommend him to anybody who is looking for a new car! They treat you great there and make sure your getting the b More

by 0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Aug 15, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and nice words for Jerad, it is really appreciated. Let us know if you have any questions, we are here to help.

August 15, 2019

Painless car buying experience Joe Machens Capital City made it painless to buy a new vehicle. Thank you so much for making this experience enjoyable. You will be highly recommended More

by Slink22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Darnell Thomas
Aug 15, 2019 -

Joe Machens Capital City Ford responded

That's what we like to hear from our customers! Thank you for the 5 Star review for Bo Heavin and our dealership, it is really appreciated. Let us know if you have any questions, we are here to help.

August 15, 2019

The staff You have a amazing staff from start to finish Hershel white is awesome and everyone after this is the fourth car I have got this year and love them al More

by roadhog0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Travis Dometrorch, Herschel White
Aug 16, 2019 -

Joe Machens Capital City Ford responded

We really appreciate you taking the time to leave us such a great review for our "amazing staff'! And, Thanks for the very nice words for Herschel White, he is a true professional. Let us know when you are in the market for your 5th car, we'll be glad to help out. Thanks again, we really do appreciate your business!

August 15, 2019

The staff is the diffence! Doug was awesome at capital city ford. I told him what i wanted and he made it happen right away . gave me options to choose from but also gave me adv More

by F150forlife!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Aug 16, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review for Doug Keeler! He's going to love it. And Congratulations on the purchase of your Ford F-150 - they are great trucks. We are here if you need anything, just stop in or give us a call. Thanks again and Safe Travels!

August 15, 2019

Great experience from beginning to end I used to dread having to buy a new or used car or truck, but Shawn, Billy and Devon changed my mind about the sales process. I frankly wasn't expecti More

by ShortFuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Shawn Wagner, Billy Underwood
Aug 16, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review and kind words for Shawn, Billy and Devon! It's so good to hear they were able to help you find the right truck for you at a fair price. We are here if you have any questions, just stop in or give us a call. Thanks again, it's good to know that we were able to provide you with a "great experience'!

August 14, 2019

Randy is awesome! Randy met all of our needs with everything we requested, everyone was extremely friendly and helpful, I recommend this dealership and Randy will most More

by MarcieHuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Aug 14, 2019 -

Joe Machens Capital City Ford responded

Hi Marci, We think Randy Wells is "awesome" too! Thanks for the really nice review for Randy and our team, we are glad to could help! We are here if you have any questions, just let us know. Thank you again!

August 14, 2019

First time Buyer! I went down to Jefferson City Joe Machens Capital City Ford because they had the Prius that I wanted for a great price! I met with Mike Rogers who sh More

by Lavery09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry
Aug 15, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of Prius, the first time buying process can be stressful. Thank you so much for the great review! We are very happy that Mike Rogers and Devon Henry were able to help. . Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 14, 2019

Manufacturer recall I brought my car in for airbag recall and oil change. The airbag light had been on for a couple weeks before my appointment which prompted me to call More

by CRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Hulsey
Aug 15, 2019 -

Joe Machens Capital City Ford responded

I’m sorry to hear about your experience with our dealership. I am going to forward your comments to our management team for review and request that someone reach out to you. Would you please provide your name and contact info and we'll be back in touch. Dealerrater protects your privacy so we are not able to determine your information from a review. Thank you.

...
393
...