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Joe Machens Capital City Ford
Jefferson City, MO
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,356 reviews
August 18, 2019
2015 dodge grand caravan Darnel was great from the start. He searched to no end to find me the best deal he could on this van. Delivered a great result and we are so happy wit Darnel was great from the start. He searched to no end to find me the best deal he could on this van. Delivered a great result and we are so happy with it. More
by Brendon1992
Employees Worked With
Darnell Thomas, Derek Bertles
August 18, 2019
Straight forward people They helped me get the car I wanted. Honest people and super easy to work with. Service was amazing so I’ll be getting my next car from them when that They helped me get the car I wanted. Honest people and super easy to work with. Service was amazing so I’ll be getting my next car from them when that time comes. More
by RyanPrentzler
Employees Worked With
Devon Henry, Travis Dometrorch, Shawn Wagner
August 18, 2019
Amazing time My time at this dealership was very great. I showed up very late and they still decided to help me granted it was close to closing. Jerad Miller gave My time at this dealership was very great. I showed up very late and they still decided to help me granted it was close to closing. Jerad Miller gave me amazing service and was one of the best salesman I’ve seen. Honestly the best service I’ve had at a dealership. More
by Cesar472
Employees Worked With
Jerad Miller
August 17, 2019
Amazing all around!! I had purchased a vehicle a few months prior and when Makenzie checked in I advised that I love the car,but wish I had a bit more room in hindsight. S I had purchased a vehicle a few months prior and when Makenzie checked in I advised that I love the car,but wish I had a bit more room in hindsight. Spoke with Travis and in only one day they both were able to get me an SUV without it being a huge financial loss or nightmare. I can't say enough about the integrity of this place. Genuinely good people. We need more businesses like this. More
by ldwoods
Employees Worked With
Matt Wilde, Travis Dometrorch, Mackenzie Short
August 17, 2019
Amazing Service I just bought a 2019 Ford Escape, and Doug and Derrick made it so easy. Walked in with a vague idea of what kind of car I wanted and walked out with t I just bought a 2019 Ford Escape, and Doug and Derrick made it so easy. Walked in with a vague idea of what kind of car I wanted and walked out with the perfect car for me. The car is great but the care was exceptional! More
by ErinW123
Employees Worked With
Douglas Keeler, Brian Lorts, Derek Bertles
August 16, 2019
Nice Car Deal and Personal Service I have been a Machens customer for over 10 years. So it was an easy decision to choose Machens Capital City location for my next vehicle. I received I have been a Machens customer for over 10 years. So it was an easy decision to choose Machens Capital City location for my next vehicle. I received friendly, non-pressured, personal service from Bradley. Now I am driving a pretty red Ford Fusion. More
by Happy.Summer
Employees Worked With
Corry Field, Bradley Kellerman, Shawn Wagner
August 16, 2019
Ford F150 Great place to buy a vehicle. Cody Byers is GREAT to work with and Devon Henry did a Great job processing all the paperwork. Would definitely recommen Great place to buy a vehicle. Cody Byers is GREAT to work with and Devon Henry did a Great job processing all the paperwork. Would definitely recommend this dealership More
by Pickup19
Employees Worked With
Cody Byers, Devon Henry
August 16, 2019
Very helpful and efficient. Had been having Sync3 problems, they analyzed and repaired the issue quickly.They had to order parts to complete the repair and they were received and Had been having Sync3 problems, they analyzed and repaired the issue quickly.They had to order parts to complete the repair and they were received and installed in a very timely fashion. More
by FISHB49
Verified CustomerEmployees Worked With
Dustin Prenger
August 16, 2019
Good dealer experience, but The salesman was great and the dealership was nice especially the waiting area. I also got a great price on a certified truck. The only downfall was m The salesman was great and the dealership was nice especially the waiting area. I also got a great price on a certified truck. The only downfall was my truck is already in the shop with the so called death wobble and it was driven less than a 1000 miles before it happened to me. I think the inspection for the certification process should be more thorough to catch the front end problem. More
by R2019
Employees Worked With
August 16, 2019
Service Tom Stegeman has been exceptional to work with. Returns calls and listens and addresses all concerns. Follows up to ensure problems get resolved with Tom Stegeman has been exceptional to work with. Returns calls and listens and addresses all concerns. Follows up to ensure problems get resolved with service department. More
by pgbock
