Joe Machens Capital City Ford

Our car fell through the cracks Appt was at 7am. When we went back at 1pm our car was still sitting in some place. He said it fell through the cracks. I said we had to get up at 5am Appt was at 7am. When we went back at 1pm our car was still sitting in some place. He said it fell through the cracks. I said we had to get up at 5am to get there by 7am. He said “I have to do it everyday. Well that’s his job. I know life’s not perfect but if you have an appt there should have been something to let them know they were missing a car. Judy Obermeyer was amazing though. She is one person that takes good care of her customers. More

After 30 years of ford, i purchased my first chevy Vehicle was 4000 miles from end of warranty and the truck lost power. Based on warning lights the Owners manual said go directly to dealer. dealer Vehicle was 4000 miles from end of warranty and the truck lost power. Based on warning lights the Owners manual said go directly to dealer. dealer cleared codes and said nothing wrong. Wish this had been the only issue with this dealership but not even close. The dealership lost my business for ford. More

Mike Rogers was incredible to work with. We told him what we were looking for and he found us the perfect car for our new driver. was incredible to work with. We told him what we were looking for and he found us the perfect car for our new driver. More

Very happy and met our needs. Happy with our experience. The team found a perfect used car to meet our needs. Look forward to making the drive to Jefferson City for our future purc Happy with our experience. The team found a perfect used car to meet our needs. Look forward to making the drive to Jefferson City for our future purchases. More

Great experience Douglas was great to work with. Definitely not the stereotypical, pushy salesman. They had some great deals going on and I fell in love with my car af Douglas was great to work with. Definitely not the stereotypical, pushy salesman. They had some great deals going on and I fell in love with my car after test-driving it. Matt was awesome with the closing paperwork and got me a price in my budget. I'll definitely keep buying my vehicles from here. More

Great experience! My husband and I decided it was time to upgrade to a bigger, newer vehicle to have more room for our three kids. Cody helped us from the start, even w My husband and I decided it was time to upgrade to a bigger, newer vehicle to have more room for our three kids. Cody helped us from the start, even when we were only semi-serious. He sent us information on vehicles we said we were interested in and found us the SUV of our dreams AND worked with us on the price so we could bring it home to our kids. They were super excited and so were we. I had a full tank of gas, my phone synced up and an explanation of where I could find everything in my new SUV. Overall, an excellent experience! More

Very friendly My husband and I looked at multiple dealerships and spoke with a lot of sales people. Shawn was very friendly and took what we wanted and made it happ My husband and I looked at multiple dealerships and spoke with a lot of sales people. Shawn was very friendly and took what we wanted and made it happen! More

Smooth as silk John was very communicative in a constructive manner. He didn't pressure us with a sale, instead asked clarifying questions to ensure he understood wh John was very communicative in a constructive manner. He didn't pressure us with a sale, instead asked clarifying questions to ensure he understood what he wanted. Kudos also to the service department who worked with me on the aftermarket items. They confirmed (by part number) what I wanted and made sure there were no conflicts or inaccuracies. xxxxxxto the finance manager who was thorough and didn't demand any non-essential information. He got the loan app in and approved over the phone and told me what to bring with me to close the sale. Best car buying experience I ever had and worth driving 5hrs to get there. More

Needed new battery Went in for a battery check because my car wouldn't start Saturday morning. Needed a new battery was able to get the service done in a timely manner e Went in for a battery check because my car wouldn't start Saturday morning. Needed a new battery was able to get the service done in a timely manner even though they were really busy. More

Impeccable For someone in a tough spot to be able to get a new car (horrible credit), Brent, Billy and Corry went our of their way to get my into a newer car wit For someone in a tough spot to be able to get a new car (horrible credit), Brent, Billy and Corry went our of their way to get my into a newer car with less miles with an affordable payment. 100/100 would recommend and have already recommended. Awesome service and a great business. Thank you to all who helped!! More