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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

August 31, 2019

Jared and everyone at joe machens capital city ford were ama From the time we started working with Jared to the time we finished with Billy and the financing everyone was amazing! We highly recommend anyone look More

by Missasue88021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Billy Underwood, Derek Bertles
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Jerad and Billy were able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 31, 2019

Great customer service Shawn and Cory great people to work with! Highly recommend going to joe Machens capital city! Worked with us and very understanding of our needs! More

by Cboss320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory field , Shawn Wagner
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for Shawn and Cory, we really appreciate it! We love when our customers leave here after having "great customer service"! We are here if you have any questions. Thanks again!

August 31, 2019

Friendly staff, great service and it was quick and painless! Friendly staff, great service, quick and painless!! Great prices!! They need a cross walk from used to new dealership. They had what we were looking More

by Tammay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Hi Tammay, Thank you so much for the great review! We are very happy that Jerad and Devon were able to help you get the vehicle you wanted. We do our best to make the process as quick and painless as possible! Thanks again, we appreciate your business.

August 31, 2019

Excellent customer service! Price the said was the price I paid, no extra fees! Very easy to make a deal, no one was pushy which made for a nice experience! Thanks again Bradley More

by Codyniles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Bradley Kellerman, Derek Bertles
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Hello Cody, Thank you for the 5 Star review! We are glad to hear Bradley was able to help out and provide "awesome customer service'! Thanks again!

August 31, 2019

Easy Purchase I met Mackenzie the day after the tornado hit Jefferson City. She was friendly, laid back, and facilitated the quickest, easiest car purchase of my l More

by JWelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Mackenzie was able to make this the "quickest, easiest car purchase" in you life! She'll love this review!. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 31, 2019

They were amazing and extremely determined to help me Brent Simmons helped me find a car in my budget and that I fell in love with. My first car! Him and Billy Underwood went above and beyond for me even More

by Haylee573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Billy Underwood, Derek Bertles
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Hi Haylee, Congratulations on the purchase of your "first car"! Thank you so much for the great review! We are very happy that Brent and Billy were able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 31, 2019

Great experience! Randy was very helpful in finding us what we wanted! We love the new car and they worked with us and stayed late to make sure we could take it home th More

by miranda.radford3757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Hi Miranda, Thank you so much for the great review! We are very happy that Randy Wellswas able to help you get the new car you wanted. We love when our customers say they had a "Great experience"! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 31, 2019

Very good experience.Randy Wells very accomodating. Sales manager Brian worked well with us to get us on the truck. He made it possible for us to get in the truck now. More

by jeffandheather5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Hello Jeff and Heather, Thank you so much for the great review! We are very happy that Randy Wells was able to help you get the truck you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

August 30, 2019

Professional and polite salesman!! Eric Swegle did an excellent job with helping me locate the perfect vehicle, everything went smoothly. He's very professional and brings a clear, no p More

by MeganT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Travis Dometrorch, Eric Swegle
Aug 30, 2019 -

Joe Machens Capital City Ford responded

Hi Megan, Congratulations on the purchase of your "perfect vehicle"! We love hearing Eric Swegle provided you with excellent customer service and helped make the process go smoothly for you. Thanks again, we appreciate your business.

August 30, 2019

Good service poor communication Service was good and done with accurately. The commutation while I was waiting could have been a bit better but overall satisfied with the service More

by sschnied11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the service guys name
Aug 30, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 4+ star review and we do appreciate your feedback regarding being kept updated. I'll pass this on to our Service Manager so he is aware of it. Our apologies for any inconvenience and will do our best to get this improved. Thank you.

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