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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 03, 2019

Awesome experience They help us in a short amount of time and got us right into the car we were wanting. We will definitely be going back when we need a new car!! More

by jrraynor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Great to hear Randy Well and Matt Wilde were able to help you find the car you "were wanting"! We hope to see you next time you need a new car, we'll be glad to help. Thank you for your business, we appreciate it!

September 03, 2019

Always a great experience! We love doing business at Joe Machens. Jerad Miller helped my husband and I both find great vehicles, and stuck with us during any doubts we had. He i More

by Lauren Distler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Hello :Lauren, Thank you for the 5 Star review for Jerad Miller, it is really appreciated. Buying any vehicle is stressful, so anything we can do to make it easier for our customers, we do. Let us know if you have any questions, we are here to help. Thank You!

September 03, 2019

Easy to work with Bo Heavin & Billy Underwood made my purchase very smooth. Both were easy to work with & made the overall process really easy giving me several options More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Billy Underwood
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Hello Lucas, Thanks so much for the 5 star review for Bo and Billy, they will love seeing this. And we are happy to hear they made everything go smoothly for you and were able to get you several payment options to review. They are both great at what they do. . Let us know if you have any questions, we are here to help.

September 02, 2019

Buying a used vehicle Buying a vehicle can be stressful. Cody did a great job listening to what we wanted and finding a car that matched. Helped us be less stressed. More

by Teensandcars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Yes, buying a vehicle can be stressful. So we are very happy to hear Cody Byers helped you find the car you wanted and lowered the stress level for you. Stop in or give us a call if you have any questions. Thank you!

September 02, 2019

My survey Darnell was awesome!!! Very attentive to our needs. We had a great time while buying our Cadillac. We highly recommend Darnell as anyone’s sales More

by Mikensuzie0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your Cadillac! And thank you for the very nice review for Darnell Thomas, he will love seeing this review!. Much appreciated, we hope to see you again.

September 02, 2019

Airbag replacement,about 1hr wait. Excepted a car to use while my truck was being fixed. We had other people we needed to go see while our truck was being fixed. More

by LGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Thank you for taking the time to let us know how we are doing, We are happy to hear you were pleased with the overall service on your truck. However, I will forward your comments to our GM so he is aware of the issue with the rental car.

September 02, 2019

Purchase of used Truck Treated with respect and honesty. Provides free popcorn, soda,cappuccino, coffee, fruit, and ice cream while you wait. Friendly staff. Great buying e More

by Joseph.carlyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Hi Joseph, Glad you enjoyed our well stocked customer lounge! And, Thank You, for the great review for Jordan Fields and our dealership, we really appreciate it!

September 02, 2019

Great work but over priced Efficient work and short wait but the overall cost was over priced. It would be really great if Ford could charge their regular and loyal customers l More

by Chloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Miller & Jesse Edler
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Hello Chloe, Thank you for taking the time to leave a review for our Service dept, we are happy to hear that you were satisfied with the Service you received. We do our best to find service deals being offered for our customers so we can apply them to the order. Also, we provide certified technicians, and the latest automotive technology to diagnose and service vehicles. So, hopefully that explains a bit about our pricing. We do appreciate your business and if you have any questions, please just give us a call, we see what we can do to help out.

September 01, 2019

Great I was very happy with the deal we received on our Ford Flex. We were surprised on much we loved this car. I’m glad we could work our a great deal. More

by PHigbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Thank you for the very nice review and Congratulations on the purchase of your Ford Flex. We are glad we were able to help you get the great deal! Thanks again, we very much appreciate your business.

August 31, 2019

Perfect Devon and Shawn were awesome. Would recommend to anyone that I know and will keep doing business through this dealership. Shawn found what I was look More

by ZaneStl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Shawn Wagner
Sep 01, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Shawn and Devon were able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

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