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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 06, 2019

Regular oil change Good service for the money. Fast and friendly, clean, and many ammenities for customers waiting for service. Would definitely recommend this service More

by 07F150guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Everyone likes our customer lounge! We like to make sure our customers are comfortable while having their vehicles serviced. Thanks for the nice review, we appreciate it and hope to see you again.

September 06, 2019

Great First Time Buyer Experience This is the first car I have bought from a dealership. Everyone made it such an easy and enjoyable process for me. Thank you everyone! More

by Haylen Weimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Travis Dometrorch, Shawn Wagner
Sep 09, 2019 -

Joe Machens Capital City Ford responded

You are most welcome, Haylen. And Thank You for choosing Capital City Ford. Glad you had a "great first time buyer" experience, we try our best. Let us know if you have any questions, just give us a call. Thanks again!

September 05, 2019

They were excellent start to finnish Salesperson (Shawn Wagner) was very helpful and extremely informative. Finance person (Devon Henry) was very professional and explained everything we More

by aunt vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Shawn Wagner
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for taking the time to leave us a 5 star rating! We appreciate your very nice words for Shawn and Devon. Stop in or give us a call if you have any questions, we'll be glad to help out! Thanks again, we do appreciate your recommending us!

September 05, 2019

Wonderful car, wonderful salesman! We were in and out with our car in 3 hours. Jared was fantastic with all our inquiries, and made sure we got all the information we needed to purchase More

by Chaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Derek Bertles
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Love hearing this! Thanks for letting us know how we are doing and your kind words for Jerad Miller. Congrats on the purchase of your new-to-you car, we are here if you have any questions. Thanks again!

September 05, 2019

It was a good experience for a first time buyer. This was not the first time for our family buying at Joe Machens but my sons first time buying to help him establish some credit. I recommend this dea More

by Tina Crane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thank you, Tina, for the very nice words for our dealership. Great to hear Jerad Miller worked with you and your son on the purchase of his "first time" buying experience. We appreciate your recommendation, means we are doing our job! If your son has any questions, just have him stop in or give us a call. Thanks again!

September 05, 2019

Great buying experience. Mike Rogers was very helpful and accommodating! Good job Mike and good deal on the car. Always have a good experience when dealing with Joe Machens Ca More

by kevie60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thanks for the great review, Kevin! We love hearing Mike took good care of you, he is great at customer service and making sure his customers leave here happy. Thanks again, we appreciate it.

September 04, 2019

Awesome people to work with We have traded vehicles several times at this store, we have went to others and keep coming back. Awesome group of people to work with. Thank You Shaw More

by Michelle A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Sep 09, 2019 -

Joe Machens Capital City Ford responded

We love our loyal customers!! Thanks for the kind words for Shawn and letting us know how we are doing. We appreciate your customer loyalty to our dealership, we hope to see you again!

September 04, 2019

Quick and easy purchase of a great new truck We did a little looking online before coming to the dealership, so we knew which truck we were interested in and how much it would probably cost. It More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Eric Swegle
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Congratulations, John, on the purchase of your "great new truck"! That's our goal - to make sure the sales process is smooth and that we provide top notch customer service. Thank you for choosing our dealership, we love having you as a new customer!

September 03, 2019

Purchased 2016 mustang Bought a 2016 mustang convertible - its the 2nd mustang i bought from Joe machens in 3 years - beautiful car - very professional sales team - pur More

by Don Gerling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Derek Bertles
Sep 03, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than happy, repeat customers! Congrats on the purchase of your 2016 Mustang convertible, they are great cars. We look forward to seeing you next time you are in the market for another Mustang. Thank you!!!!!

September 03, 2019

awesome service, will return for all my auto purchases!! Awesome is all I can say, Shawn and Billy were great, they made the entire process extremely easy, met all my needs and vehicle was ready before I was More

by Kyle Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner, Billy Underwood, Derek Bertles
Sep 04, 2019 -

Joe Machens Capital City Ford responded

We love "awesome"!!! Thanks for much for the "awesome" review for Shawn and Billy, they will love this review! We do hope to see you next time you are in the market for your next car, but stop in any time or give us a call if you have any questions! Thank You!

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