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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 09, 2019

Excellent Joe Machens Capital City Ford always does a great job. Steven is always Professional and courteous. My vehicle was ready on time. Thank you for alwa More

by lbrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Sep 10, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for Steven Paul and our Service Dept. We are here for you! Just stop in or give us a call if you have any questions. See you next time!

September 07, 2019

Excellent service & staff I went looking for a car and got great service and such a great staff. Very helpful and courteous. Made me feel so comfortable and at ease. Thanks Co More

by Jewelsbink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corry Field, Cody Byers, Travis Dometrorch
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thanks for the nice review for Cody, Travis and Corry! This is a good time of year to buy a vehicle with all the rebates and special offers, glad they were able to help find a great rebate for you. Thanks again, we appreciate your business!

September 07, 2019

Everyone was really nice and helpful. Jerad and Matt were both very helpful today when I was Machens looking for a new vehicle. Both answered all questions I had and explained things well More

by jheathford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Jerad and Matt are here when you are ready to make the purchase. Glad they were able to answer your questions and provided you with excellent customer service. Stop in when you are ready for that new vehicle, they will work with you to make sure you get the best service and the best deal possible.

September 06, 2019

New Pickup Mike is great to work with. He listens and finds the best deal available. He is the reason my family trades at Machens. We will be back next time we’ More

by jlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Joe Machens Capital City Ford responded

A review doesn't get much better than this - it's great and we really appreciate it. Thanks for the kind words for Mike Rogers, he's really great at what he does. See you next time you are in the market for a new truck! Thanks again, we do appreciate your business.

September 06, 2019

Needed a good deal on a newer car fast Surprisingly quick and painless car buying experience. I found the car I liked online and went on in to the dealership. Jerad was really nice and help More

by Focus Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Derek Bertles
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Love this review! Thank you for the kind words for Jerad and Derek, we love hearing that were able to find you a good deal and got you the car you wanted. Quick and painless is always the best way to buy a vehicle, we do our best. Thanks again, let us know if you have any questions.

September 06, 2019

Excellent Customer Service This dealership is top notch! Excellent Customer Service from Start to Finish! Salesman and Management are very personable, friendly and go above and More

by Honeybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Travis Dometrorch, Shawn Wagner
Sep 09, 2019 -

Joe Machens Capital City Ford responded

This was just an awesome review, we love it! Thank you so much for the kind words for Shawn Wagner and the rest of our team, we really appreciate it! Safe Travels! We are here if you have any questions, just give us a call. Thank you again!

September 06, 2019

Cody Byers was great My daughter was looking for a vehicle and she found what she was looking for. I emailed the dealership the following morning received an email from Co More

by brewski64
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Devon Henry
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for Cody Byers and Devon Henry, we love hearing they did a great job for you and your daughter! Give us a call if you have any questions and we'll do our best to help out. Thanks again!

September 06, 2019

Sales/Service Cody did an outstanding job keeping me informed while waiting for our Expedition to come in with daily updates. Everyone at the dealership was friend More

by jw2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new Ford Expedition! And thank you for the kind words for Cody Byers and the rest of our team here at Capital City Ford, we do our best to make sure our customers leave here happy! Thank you again!

September 06, 2019

Damsel in Distress I had no plans on purchasing a new vehicle, but I don’t have any regrets about the service, ease of the process! It’s nice to know there are still hon More

by Damsel in Distress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James , Ben McGrail, Billy Underwood
Sep 09, 2019 -

Joe Machens Capital City Ford responded

We really appreciate this very nice review for our dealership, Thank You! It's important to us to know that our customers felt they were treated honestly and we provided excellent service. Glad you feel the same way! Much Thanks, we hope to see you again.

September 06, 2019

New car purchase John did a great job locating the car we wanted and getting it brought to their dealership from Nebraska. He was patient and paid close attention to More

by Dan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Congrats on the purchase of your new car! Great to hear John Lange was able to locate the one you wanted and your wife and you are happy with it. We do hope to see you again when you are in the market for your next car, but feel free to stop in or give a call if you have any questions. We are here to help! Thank you for your business, we do hope to see you again.

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