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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 13, 2019

Mr. Thomas He was awesome. He restored my faith in Joe Machens, Capital City. Mr.Thomas provided the utmost customer service. He reassured to us that we made a More

by Xena2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Sep 14, 2019 -

Joe Machens Capital City Ford responded

Great review for Darnell Thomas, we all appreciate you taking the time to let us know how we are going. If you have any questions, just stop in or give us a call. We are always here to help you and your family. Thank you!

September 12, 2019

I was so impressed with their willingness to work with me! I had previously purchased a vehicle with them years ago. They were so willing to work with me. Especially friendly with my sister, husband and their More

by ChrissyChit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, Jerad Miller, Billy Underwood
Sep 13, 2019 -

Joe Machens Capital City Ford responded

Thank you for the very nice review for Jerad Miller and our dealership, we love seeing this. Jerad always goes out of his way to make sure his customers are well taken care of and leave here happy. We are pleased that you were very satisfied with the customer service you received, it is important to us. Thank you again, give a call if you have any more questions!

September 12, 2019

10/10 Would do again Jerad Miller was an outstanding salesman, and recommended me a perfect car. Great customer service, even shared a few laughs. Quick and easy would def More

by ZackDaBeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Sep 13, 2019 -

Joe Machens Capital City Ford responded

5 Star review and 10/10 rating, it just doesn't get any better than that! Thank you for letting us know how we are doing and very kind words for Jerad Miller, he'll love seeing this review. Thanks again, we are here is you have any questions!

September 12, 2019

Back again! We just purchased vehicle #6 and #7 from Joe Machens So it’s no secret we love dealing with this dealership they are awesome. If you’re in the market More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner, Dustin Prenger, Derek Bertles
Sep 13, 2019 -

Joe Machens Capital City Ford responded

YAY!! They are back!!! Much Thanks! We love our loyal customers and are much appreciative for your continued business. We sure hope to see you again, you know where to find us! Stop in or give a call if you have any questions, we'll be glad to help out.

September 12, 2019

Internet Buyer I have often had to go out of town to find exactly what I want and I have worked with many dealerships. This dealer did an exceptional job in making t More

by jetch5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Sep 13, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review! Great to hear Bo Heavin and Derek Bertles were able to help out with your purchase. Keep us in mind next time you are in the market for a new vehicle, we'll be glad to work with you on it. Thanks again!

September 11, 2019

Fast process They were very fast with the whole process of getting me a car. I appreciated how Ben Mcgrail helped me get a good price on the car I bought More

by Tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Derek Bertles
Sep 13, 2019 -

Joe Machens Capital City Ford responded

Thanks for the great review and 5 star rating for Ben McGrail, he'll love seeing this. We are happy to hear he was able to work with you in getting a car and at a good price. Thank you again for your business, stop in or give a call if you have any questions.

September 10, 2019

Great Service I always have my oil hanged at the dealership, dropped my car off in the morning and it was done in a couple of hours. Appreciate the messaging from A More

by Sheila
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Sep 11, 2019 -

Joe Machens Capital City Ford responded

Hi Sheila, Thanks for the 5 star rating for our Service Dept and Angie, we really appreciate it. We hope to see you again!

September 09, 2019

Very fast and friendly They have been very courteous and quick to address any concerns and issues I have had throughout the entire process of purchasing this used vehicle. More

by lschwartze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Sep 10, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your "new to you" vehicle! Great to hear Jerad Miller and Devon Henry were able to help you through the purchasing process,. Stop in or give us a call if you have any questions or concerns and we'll see what we can do to take care of them. Thank You for your business, much appreciated.

September 09, 2019

Great seamless experience Was able to test drive two cars then make my choice. I was informed about the pros of getting a certified pre-owned vehicle, and the finance departmen More

by dschelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coddy Field, Bradley Kellerman
Sep 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for Bradley and Coddy! Great to hear they were able to help you find a CPO vehicle and got you a "great APR". If you have any questions, just let us know! Thanks again, we appreciate your business.

September 09, 2019

professional and helpful staff Randy Wells was an outstanding salesman. He was very knowledgeable and helpful. Devon in the finance office was also very helpful in completing th More

by alanearls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Devon Henry, Brian Lorts
Sep 10, 2019 -

Joe Machens Capital City Ford responded

Hi Alan, Thank you for the 5 star rating for Randy Wells, Brian Lorts and Devon Henry, we really appreciate it! Congratulations on the purchase of your new truck - nice photo! - let us know if you have any questions, we'll be glad to help out. Thank you!

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