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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 18, 2019

Excellent service This is our second car here and with Darnell. He’s so kind and really helped us with our two purchases. I can’t imagine going to anyone else. The pric More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Darnell Thomas
Sep 18, 2019 -

Joe Machens Capital City Ford responded

Thank you, Melinda, for the 5 star review for Darnell Thomas, nothing we love more than our repeat customers. We hope to see you again!

September 18, 2019

BEST AUTO BUYING EXPERIENCE EVER ! ! ! I am a privately contracted aeronautical engineer and I am required to travel all over the U.S. for my job. This leaves me very little time for perso More

by fcarr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2019 -

Joe Machens Capital City Ford responded

What a great review!! Thank You. Knowing you have limited time due to your travels, we really appreciate you taking the time to let us know how Bo Heavin was able to help you get through this process quickly. Thank you for your business, and making the 350 mile drive to pick up the car. Please let us know if you have any questions.. Thank you again!

September 18, 2019

Bought a used Jeep. The dealer allowed me to test drive the vehicle for an entire weekend before making a decision to purchase, including fuel on them. This made the deci More

by TGUINN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wagner, Billy Underwood
Sep 19, 2019 -

Joe Machens Capital City Ford responded

Congrats on the purchase of your Jeep! Hope you love it, they are a lot of fun. And Thank you for the kind words for Mike, Shawn and Billy, glad they all were able out. They are all focused on making sure our customers leave here happy. Thank you, again, we very much appreciate your business.

September 18, 2019

Helpful Easy to work with and helpful for someone buying from a dealership for the first time! Made sure I got the best deal and warranty v More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman
Sep 19, 2019 -

Joe Machens Capital City Ford responded

Hello Carol, The first time buying experience can be stressful. We love hearing Bradley Kellerman was easy to work with and helped you through this. Stop in or give us a call if you have any questions. Thank you for your business, we appreciate it!

September 17, 2019

Awesome This was a great experience i would recommend yhis to anyone eho nrefs a brand new car, they took me in and made me feel at home. Thank u Darnell j. A More

by Jtribbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Sep 17, 2019 -

Joe Machens Capital City Ford responded

We love when our customers had an "Awesome" time when purchasing a new vehicle from us! Darnell Thomas and our team "Thank You"!

September 17, 2019

Great customer service Everyone was friendly and made me feel comfortable when purchasing my vehicle. Brent made sure to tell me everything I needed to know about my purchas More

by tiffany982007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Devon Henry, Billy Underwood
Sep 17, 2019 -

Joe Machens Capital City Ford responded

Hello Tiffany, Thank you for the 5 star review for Brent! Our team really tries hard to make sure our customers are pleased with our service and their dealership experience! Just give us a call if you have any more questions, we'll be glad to help out!

September 17, 2019

Joe Machens Ford Mike Rogers is always prompt and finds us the vehicle we are looking for. Paperwork is done fast and efficiently. Everyone is respectful and courteous More

by KMohrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Sep 18, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating and taking the time to let us know that Mike Rogers was there to help! We appreciate it.

September 17, 2019

Fast and Friendly service The customer service I received from beginning to the end of buying a new car was above excellent,also Randy Wells deserves a 5 star rating for being More

by viola jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Brian Lorts
Sep 18, 2019 -

Joe Machens Capital City Ford responded

Congratulations, Viola, on the purchase of your new car! Thank you for the 5 star review for Randy Wells, he really is good at what he does and always makes sure his customers leave here happy! Thanks, again, we do appreciate your business.

September 17, 2019

Great experience as usual! A great thanks to everyone there! All the staff go above and beyond the call of duty to make sure everything is perfect. Thanks guys! More

by tbsiphone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Devon Henry, Brian Lorts, Steve Joplin
Sep 18, 2019 -

Joe Machens Capital City Ford responded

You are most Welcome! And Thank You for the kind words and great 5 star review, we really appreciate it.

September 16, 2019

Friendly and very helpful! Randy was very friendly and helpful. It was a busy Saturday, but he made time to go through multiple cars with us and never pressured us into anything More

by Jamie York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Sep 17, 2019 -

Joe Machens Capital City Ford responded

You are most welcome, Jamie! Thanks for the great review and kind words for Randy Wells, we all appreciate you taking the time to let us know how we are doing! We are here if you have any questions, just give us a call!

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