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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

September 24, 2019

Very satisfied! Bo Heaven was a wonderful salesman! I have been searching for a car for about a month or so! He was never over bearing and made contact with me at jus More

by Lola
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Sep 24, 2019 -

Joe Machens Capital City Ford responded

Thank you, Lola, for the 5 star rating for Bo, Travis and Derek! It's great to hear they were able to help you purchase your new car and were able to make it a "wonderful experience" for you! Stop in or give us a call if you need anything. Thank you again, we do appreciate your business.

September 24, 2019

Bo stuck with us!! We found the car we wanted online one day. There were some delays, scheduling conflicts but 2-3 weeks later we finally met up with Bo and get just the More

by 16exporer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry
Sep 25, 2019 -

Joe Machens Capital City Ford responded

Congratulations! We really appreciate the 5 star rating and very nice review for Bo Heavin! Stop in or give us a call if you have any questions, we'll be glad to help! Thanks again and Safe Travels!

September 22, 2019

Made buying a vehicle easy So glad I went to this dealership today. Darnell was great to work with. I will definitely send friends and family here the next time they need to pur More

by Shelly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Hi Shelly, Thank you for the 5 star review for Darnell, great to hear he was able to make this whole buying process and easy one for you. Yes, please, send your friend and family to us when they are in the market for a new vehicle. We'll be glad to help out! Thank You!

September 21, 2019

Ready To Be Disappointed I'm usually VERY skeptical of car salesmen and dealerships in general but today Bo and Devon broke that. They were genuine, nice, and worked with the More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry
Sep 23, 2019 -

Joe Machens Capital City Ford responded

We love providing the type of Customer Service that can make the car buying process a positive one. Bo and Devon are pros and making sure this happens. Congratulations on the purchase of your new car, we very much appreciate your business! Thank You!

September 20, 2019

Great car great deal. Very friendly Jerad Miller is the man to see. Up front went the extra mile and was very personable. Defiantly had a great experience. Jerad had my back the whole More

by Hanin44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Thanks for the great review for Jerad Miller! We love hearing you got a "great car and a great deal"! Jerad will appreciate seeing this review, Thanks from all of us!

September 20, 2019

Great Scott Jackson and Billie Underwood made the purchasing of my car to be a GREAT experience. Will recommend the dealership to people looking for a car. More

by yose358963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Devon Henry, Steven Paul, Billy Underwood, Angie Hulsey
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your car! And Thank You for the 5 star review for Scott Jackson and Billy Underwood, they will love seeing this. Stop in or give us a call if you have any questions! Thanks Again!

September 20, 2019

Bought a brand new 2019 Ford Fusion I called Shawn and told him what I was looking for and my price range and he told me he would see what he could do. I drove up and they made the proce More

by Russadine Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Shawn Wagner
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new 2019 Ford Fusion! And Thank You for the kind words for Shawn Wagner and Travis Dometrorch, they are very appreciative!. Safe Travels in your new Ford Fusion!

September 19, 2019

Thorough service and friendly staff The staff here is always kind and friendly. They work efficiently to provide a great service at an affordable price. I only go here for service. More

by A_S_WEEKS_3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlee Kempker
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Thank You for the 5 star rating for our Service Dept! We really appreciate it. See you next time!

September 19, 2019

Knowledgeable and helpful staff I use this location for my tire service (purchasing new and tire rotation). We always deal with Angie, who is knowledgeable and helpful. Just be prepa More

by BusyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Sep 23, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for Angie Hulsey and our Service Dept! Always glad we can help out! See you next time!

September 18, 2019

Great Guy! I would definitely recommend buying a car at Joe Machens in Jeff City! Bo was the friendliest guy and was not pushy. He helped make sure that I found More

by Rankin Plemmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Sep 19, 2019 -

Joe Machens Capital City Ford responded

Hello Rankin, Thank you for the 5 star review for Bo Heavin and Mike Wilde! They are very good at what they do and pride themselves on customer service,. Let us know if you have any questions. And, Congrats on the purchase of your car!

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