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Joe Machens Capital City Ford
Jefferson City, MO
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,356 reviews
September 27, 2019
New purchase Brent helped me pick just the right car for our new sales representative. Brent spent a lot of time going through the lot inventory and the online cho Brent helped me pick just the right car for our new sales representative. Brent spent a lot of time going through the lot inventory and the online choices once we narrowed the type of car we were after. He new all the operations of the vehicle we chose. We love our new preowned Ford Fusion Platinum. Drives like a dream. Thanks Brent. More
by Mr. G
Employees Worked With
Brent Simmons, Devon Henry
September 27, 2019
2017 Ford Edge SEL MacKenzie was great, friendly, and very easy to work with! Found vehicle on Marketplace, texted, and got an immediate response! Thanks, MacKenzie! MacKenzie was great, friendly, and very easy to work with! Found vehicle on Marketplace, texted, and got an immediate response! Thanks, MacKenzie! Derrick was also very nice and efficient! Thanks, Derrick!! More
by Teresa
Employees Worked With
Mackenzie Short, Derek Bertles
September 26, 2019
Excellant We knew what we wanted contacted Mike Rogers and boom we had a new truck in 2 days. and the best price ever for a brand new truck. We knew what we wanted contacted Mike Rogers and boom we had a new truck in 2 days. and the best price ever for a brand new truck. More
by billdiann1978
September 26, 2019
Company van Jared was awesome from beginning to end. Would buy from him in the future. I will recommend everyone to go see Jared. Easiest car buying experience I Jared was awesome from beginning to end. Would buy from him in the future. I will recommend everyone to go see Jared. Easiest car buying experience I’ve ever had. More
by Matt22
Employees Worked With
Jerad Miller
September 26, 2019
Great service My saleswoman was very helpful and worked very diligently to ensure I received the best deal possible. I will be back to purchase another vehicle My saleswoman was very helpful and worked very diligently to ensure I received the best deal possible. I will be back to purchase another vehicle More
by justinfaron
Verified CustomerEmployees Worked With
Jacob Thomas, Mackenzie Short, Eric Swegle
September 25, 2019
Great Customer Service Came in for Oil Change. It was extremely busy so there was going to be a wait. They called a shuttle to take me anywhere I needed to go while I waited Came in for Oil Change. It was extremely busy so there was going to be a wait. They called a shuttle to take me anywhere I needed to go while I waited. Was a great experience More
by jj738kay
Employees Worked With
Angie Hulsey
September 25, 2019
Transmission recall The employees are friendly and helpful. I have always been satisfied with their service, they get you in and out in a timely manner. I do recommend Fo The employees are friendly and helpful. I have always been satisfied with their service, they get you in and out in a timely manner. I do recommend Ford to friends. More
by B hilke
Employees Worked With
Angie Hulsey
September 25, 2019
Excellent Fast, great service ,nice , veri happy,I like the way they worry about you and that everything is in a great condition for us they are very nice Fast, great service ,nice , veri happy,I like the way they worry about you and that everything is in a great condition for us they are very nice More
by Glenda
Employees Worked With
Jacob Thomas, Harlee Kempker
September 25, 2019
Easy buying experience It was a no hassle buying experIence and I would recommend Randy and this dealership to anyone looking for a new or used vehicle. I will be a return c It was a no hassle buying experIence and I would recommend Randy and this dealership to anyone looking for a new or used vehicle. I will be a return customer. More
by jmmjcmo
Employees Worked With
Randy Wells
September 25, 2019
Service excellence Personnel were very friendly, helpful and efficient, and the Quick Lane service is very convenient. The lounge offers nice features, drinks, snacks, Personnel were very friendly, helpful and efficient, and the Quick Lane service is very convenient. The lounge offers nice features, drinks, snacks, etc. The complimentary multi-point inspection with an oil change is a great service. More
by annlib65101
Employees Worked With
I don't know the names of employees who served me.
