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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

October 02, 2019

Prompt pleasant and easy Very efficient and friendly. Financing was quick and easy. no was friendly and accommodating to our requests. He has also been keeping us up to date i More

by madeddiza
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great 5 star review for Bo and Matt. Great to hear all went well, financing was "quick and easy, and Bo kept you updated on everything. That's the kind of customer service we like to provide to our customers! Thank you for your business, we really appreciate it.

October 02, 2019

Great Dealership Service at this dealership has always been the very best and I appreciate their service. Went in for a recall. Repair was made promptly and well don More

by lepbet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Hulsey
Oct 03, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the 5 star review! We love hearing Joe and Angie took good care of your and your vehicle. Let us know if you need anything else. See you next time!

October 02, 2019

Quick, competent service They quickly diagnosed my vehicle's issue and had it repaired the next day when the part they ordered had arrived. Also, the coffee in the service lou More

by BW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Oct 03, 2019 -

Joe Machens Capital City Ford responded

Hi there, Thank you for the 5 star review for our Service Dept! Great to hear all went well. Stop in any time if you have any questions and grab a cup of coffee for the road! See you next time!

October 02, 2019

New truck My husband puts a lot of miles on his truck, hunting all over the United States, his F150 had 200000 miles on it, time to trade. Mike Rogers made proc More

by JONECP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Correy
Oct 03, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck! We love hearing that Mike Rogers once again made everything easy for a customer. Hope you get another 200k miles on this one, the Ford F-150 is an excellent truck! Thank You for choosing our dealership, we appreciate it.

October 01, 2019

Great people to deal with !! Ben and Devon made the car buying as easy as I have ever delt with we will be back for further purchases .I highly recommend these guys !! More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Ben McGrail
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Thanks, Nathan! We love seeing 5 star reviews from our customers! Thank you for the kind words for Ben and Devon, they make the purchasing process as easy as possible. Thank you, again, we very much appreciate it!

October 01, 2019

Great buying experience I bought a F150 truck from Jerad last December, and Matt Wilde worked out the financing. It was a great experience to work with them again on our pur More

by Deadmeat64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Steven Paul, Jerad Miller, Billy Underwood
Oct 02, 2019 -

Joe Machens Capital City Ford responded

We love our loyal and repeat customers! Means we are doing it right! Thank you for the great review for Jerad and Matt, they will appreciate it. And, Congrats on the purchase of your Ford Escape! Safe Travels and just give a call if you have any questions. Thank you, again!

October 01, 2019

Deal of a lifetime I had a wonderful day! I am the proud owner of a beautiful Ford F-150 thanks to Brent Simmons who patiently spent hours helping me through the paperwo More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your "beautiful F-150!" We LOVE that you LOVE your new truck! We also love hearing Brent and Corry were able to get you a great deal and get you through the paperwork. Thank You for your business, we truly appreciate it!

October 01, 2019

Great service We purchased a 2020 Ford Explorer and we had nothing, but a great experience. Bo was great and got us the vehicle we wanted. Fantastic service. More

by JCSTLCARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Travis Dometrorch
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the 5 star review for Bo, Devon and Travis, we all appreciate it. And, Congrats on the purchase of your new 2020 Ford Explorer! We love hearing it was a "great experience" for you!. Thanks again, we appreciate your business.

October 01, 2019

Excellent service from start to finish I visited Joe Machens Capital City Ford after not reaching a deal with another dealership. This dealership took great care of me throughout the deal. More

by lesliehearne84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Hi Leslie, Thank you for the 5 star review for Ben and our team, we like when customers feel welcomed. And - Congratulations - on the purchase of your new Ford Edge! Let us know if you have any questions, we'll be glad to help out. We do hope to see you again when you are in the market for your next vehicle!

September 30, 2019

Fantastic job!!! They're doing great job and I'm very impressed with Bo Heavin and Matt Wildt... I definitely recommend someone to Joe Machens Capital Ford.... More

by Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Joe Machens Capital City Ford responded

Thanks for the excellent review for Bo and Matt! We love hearing they did a "Fantastic job!!" Yes, please, do recommend us! And, let us know if you need anything else. Thank You for your business, we really appreciate it.

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