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Joe Machens Capital City Ford
Jefferson City, MO
7,357 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,357 reviews
October 08, 2019
2018 f150 Very friendly staff, very helpful, helped me find the right truck for me, especially since it was my first time at a dealership I will be coming back Very friendly staff, very helpful, helped me find the right truck for me, especially since it was my first time at a dealership I will be coming back for my next vehicle More
by Zebn
Employees Worked With
Brent Simmons, Derek Bertles
October 07, 2019
Great experience Brent, our salesman, helped us out in our search for a vehicle. He was prompt, courteous, friendly and did all he could to find what we wanted and mak Brent, our salesman, helped us out in our search for a vehicle. He was prompt, courteous, friendly and did all he could to find what we wanted and make the purchase go smoothly. We will check with him next time a family member needs a vehicle. Thanks, Brent! More
by karefre123
Employees Worked With
Brent Simmons
October 05, 2019
Great service and experience Randy was able to help me find the car I wanted within my price range and Devon answered all the questions I had about financing. The team was attenti Randy was able to help me find the car I wanted within my price range and Devon answered all the questions I had about financing. The team was attentive and knowledgeable. I would absolutely recommend them. More
by deckersarah
Employees Worked With
Randy Wells, Devon Henry
October 05, 2019
This was an awesome experience Randy Wells is a great salesman to deal with. He sat down and listened to our wants and needs. He found us several options to look at. After explai Randy Wells is a great salesman to deal with. He sat down and listened to our wants and needs. He found us several options to look at. After explaining each truck, we drove them and made our choice. This was the best purchasing experience we have had to date. More
by was997sailor
Employees Worked With
Matt Wilde, Randy Wells
October 04, 2019
Realistic Timelines and Follow-up Calls There should be realistic timelines provided for repairs. And the service reps should check their VM or it should go to a central VM I shouldn’t rece There should be realistic timelines provided for repairs. And the service reps should check their VM or it should go to a central VM I shouldn’t receive a call and then it takes 2 hours for a return call with 3 follow-ups and an excuse of returning late from lunch. Especially when I said I needed the car by a certain time frame. More
by sethrot1974
Verified CustomerEmployees Worked With
Jesse
October 04, 2019
Great Experience The process was easy and organized. Our salesman was educated and friendly on our vehicle of choice. We are very excited for our new vehicle! The process was easy and organized. Our salesman was educated and friendly on our vehicle of choice. We are very excited for our new vehicle! More
by Kaley
Employees Worked With
Jerad Miller, Darnell Thomas
October 04, 2019
Great Experience! We had a great experience with Randy Wells. He went above and beyond to make sure we were happy with our deal and our truck. He kept us informed every We had a great experience with Randy Wells. He went above and beyond to make sure we were happy with our deal and our truck. He kept us informed every step of the way even when we were away from the dealership. More
by janislucas
Employees Worked With
Randy Wells
October 04, 2019
Amazing Everyone is very respectable kind-hearted and make sure you understand what's going on with your vehicle refreshments and something to eat always ther Everyone is very respectable kind-hearted and make sure you understand what's going on with your vehicle refreshments and something to eat always there for me explain things that I need to know and do. More
by MRSMARYCOLEY
Employees Worked With
Other Employees :
I would love to put them all on there because this is one great place, Travis Dometrorch, Brian Lorts, Travis Peterson, Steve Joplin, Billy Underwood, Jacob Thomas
October 03, 2019
Excellent Oil change, tire rotation. One recall taken care of and another also covered. Everything that I requested was taken care of including The customer Oil change, tire rotation. One recall taken care of and another also covered. Everything that I requested was taken care of including The customer service van that took me home & brought me back to the dealer. Thank You ! More
by Marciaann11
Employees Worked With
Angie Hulsey
