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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,357 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,357 reviews

October 16, 2019

Awesome customer service on purchase of vehicle I came in to look at used 2017 Chevy Malibu and ended up purchasing it. I dealt with Doug. He did an awesome job working with me on my purchase and More

by Britani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
Oct 16, 2019 -

Joe Machens Capital City Ford responded

Doug Keeler will love seeing your review! Thank you, Britani, we all appreciate you taking the time to let us know about the "awesome customer service" you received. And, Congratulations on the purchase of the Chevy Malibu! We very much appreciate your business, Thanks Again!

October 15, 2019

Friendly staff, seamless buying experience We bought our second vehicle from Capital City Ford. Bo was great to work with. He took our feedback from our previous buying experience and made sure More

by L.Howell
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Oct 15, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more then our repeat customers! Congratulations on the purchase of your new car! We love hearing Bo and Derek took good care of you, they will love seeing this review! Thank you for your customer loyalty, we very much appreciate it!

October 15, 2019

Great service! Although there was a long wait, the courtesy drivers were both phenomenal, and provided round trip service to and from the dealership. The price was b More

by Angelette Prichett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
Oct 16, 2019 -

Joe Machens Capital City Ford responded

Thank you, Angelette, for the 5 star review for our courtesy drivers and our Service Dept! We really appreciate it and hope to see you again! Let us know if you have any questions, we'll be glad to help out.

October 15, 2019

Very Satisfied! I worked with Douglas Keeler, DevonHenry, & Jacob Thomas. Everyone was easy to work with and went above and beyond to help me find my dream car! More

by Shelly Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Devon Henry, Jacob Thomas
Oct 16, 2019 -

Joe Machens Capital City Ford responded

Hi Shelly, Congratulations on the purchase of your "dream car"! We love hearing Doug, Devon and Jacob were able to help you find the right one for you and were easy to work with. If you have any questions, just stop in or give us a call and we'll see what we can do to help out. Thanks again, we very much appreciate your business.

October 15, 2019

Helpful Took a trade in for more than it was worth to help us with a down payment. Made sure we got a good interest rate and monthly payment that fits our bud More

by Bdurrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for Bo Heavin. Great to hear he was able to help you find the right vehicle for you and made sure the financing worked for you. We very much appreciate your business, let us know if you have any questions. Thanks again!

October 15, 2019

Great customer service We took a couple of weeks to decide on our vehicle and Cody kept in contact with us. We had time to think it over and made the deal. He was very kin More

by drpepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Oct 16, 2019 -

Joe Machens Capital City Ford responded

What a very nice review for Cody Byers, he will love seeing this. And, he certainly would appreciate you sending your friends in when they are looking for a new vehicle. Thanks again, we appreciate your business!

October 14, 2019

Always great Machens service department always takes great care of me. I won’t take my two vehicles anywhere else for maintenance. Always friendly and always quick More

by Louddesigns417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Oct 15, 2019 -

Joe Machens Capital City Ford responded

Thank you for the very nice review for our Service Dept and Dustin Prenger! We hope you continue to bring your 2 vehicles to us for service, we'll take good care of them for you. Thank you for your customer loyalty, we appreciate it.

October 14, 2019

Wonderful Day We just went to this dealer car company to know if we can qualify to get a car every one there are nice and accommodating. We never expect that on th More

by LeaRrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Brian Lorts
Oct 15, 2019 -

Joe Machens Capital City Ford responded

What a nice review for Judy Obermeyer and Devon Henry, we really appreciate it. Congratulations on your the purchase of your new car, too! If you have any questions, please just give us a call. Thank you again for your business!

October 14, 2019

Shawn Wagner is aces. Shawn goes above and beyond to see his customers are taken care of. The service was quick and expertly done. I highly recommend both to everyone. More

by Pete58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
Oct 15, 2019 -

Joe Machens Capital City Ford responded

We think Shawn is "Aces", too! Great review for our Service Dept and Shawn, he will love seeing this. We thank you for the great review and recommendation. Most appreciated! See you next time.

October 14, 2019

Extremely Helpful We had a great experienced to avail a car it was extremely helpful we didn't expect to get the financing for the car. Thank you Judy Obemeyer , Devon More

by TerrenceF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Brian Lorts
Oct 15, 2019 -

Joe Machens Capital City Ford responded

Hi Terrence, Thank you for the 5 star review for Judy, Devon and Brian! We love seeing they worked with you on financing for your new car. Congratulations! Thanks again for the great review, we very much appreciate it.

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