Joe Machens Capital City Ford

Great Experience Jerad Miller was great to work with. He answered his phone promptly every time we called and addressed every concern we had. Our vehicle was reasonabl Jerad Miller was great to work with. He answered his phone promptly every time we called and addressed every concern we had. Our vehicle was reasonably priced so not much room for negotiation but we believe we got a good deal. We love our Ford Expedition Platinum and we appreciate Jerad’s help throughout the trade-in process! More

Professional Made a long distance sale very easy and accommodated my needs. The car was exactly as advertised, clean, and ready to pick up. Great work! Made a long distance sale very easy and accommodated my needs. The car was exactly as advertised, clean, and ready to pick up. Great work! More

Very good. We had very good customer service. Very helpful and informative. Very friendly sales people. Wait time was very limited. Overall great service and We had very good customer service. Very helpful and informative. Very friendly sales people. Wait time was very limited. Overall great service and very helpful. More

Excellent customer service throughout the buying experience I worked with Judy and Brian to purchase my 2016 F-150 and was pleasantly surprised with the level of service and professionalism I experienced. They I worked with Judy and Brian to purchase my 2016 F-150 and was pleasantly surprised with the level of service and professionalism I experienced. They were supportive with getting vehicles from different locations for me to look at and when I found the one I wanted they were able to get me through the process quickly. I got a good deal and some extras that made the vehicle exactly what I wanted. I usually have a bad attitude when I enter into the car buying process but it was completely unnecessary this time. I will be returning to this dealership for my next purchase when it is time. I highly recommend and thank them for their work. More

Get new fob. Re-programmed. After calling twice to make sure I could get new fob and then re-programmed on Tuesday afternoon, when I arrived at 3:00 pm I was told ‘this isn’t a g After calling twice to make sure I could get new fob and then re-programmed on Tuesday afternoon, when I arrived at 3:00 pm I was told ‘this isn’t a good day, we can’t get to it.’ I responded, ‘you have to, I drive 90 miles for this and my current fob is falling apart.’ Shouldn’t have to be forceful to get work done that was promised. Service did the work and the fob works fine. More

Ford Excursion Great quick and friendly service. I like the shuttle service. Dependable and always professional. I use the quick lane services the most. Thank you f Great quick and friendly service. I like the shuttle service. Dependable and always professional. I use the quick lane services the most. Thank you for asking. More

Great place to buy a vehicle Very friendly people, made me feel at ease and they worked with me to make a great deal on a great vehicle! Very satisfied customer Very friendly people, made me feel at ease and they worked with me to make a great deal on a great vehicle! Very satisfied customer More

Quick service and friendly staff! I had to bring my car in for a recall inspection. The guys were very quick and had me out if there in a timely manner. Their waiting room is also very I had to bring my car in for a recall inspection. The guys were very quick and had me out if there in a timely manner. Their waiting room is also very nice, with snacks and drinks for you to enjoy while you wait. Very friendly staff! More

oil and filter change, reset low tire light, rotate tires good job. Dennis Horn took me home & picked me up when my truck was ready. Garage was very busy that day. Wish it went a little faster good job. Dennis Horn took me home & picked me up when my truck was ready. Garage was very busy that day. Wish it went a little faster More

Awesome customer service! Bradley Kellerman gave me the vehicle I asked for at s great price.Matt Wilde went above and beyond with financing and warranty. Both were awesome and Bradley Kellerman gave me the vehicle I asked for at s great price.Matt Wilde went above and beyond with financing and warranty. Both were awesome and can count on being a repeat customer! More