Joe Machens Capital City Ford

Just an oil change They got the oil changed in the time they said they would. I did find some oil dripping from some where but not the plug. It looked like they replaced They got the oil changed in the time they said they would. I did find some oil dripping from some where but not the plug. It looked like they replaced the plug. More

Excellent One thing I like a lot is that they do what they were asked (in this case, an oil change.) they did make a recommendation on new tires, but not immedi One thing I like a lot is that they do what they were asked (in this case, an oil change.) they did make a recommendation on new tires, but not immediately. More

Excellent service Real down to earth people.They go above and beyond expectations. Compassionate with honest dedication to help people achieve success and awesomeness.S Real down to earth people.They go above and beyond expectations. Compassionate with honest dedication to help people achieve success and awesomeness.Simply wow. Thank you! More

I was priority, my dealer was honest & worked hard for me. I felt like I was a priority customer there and not just a number. They worked hard to get me approved for my new car when all others told me no. I co I felt like I was a priority customer there and not just a number. They worked hard to get me approved for my new car when all others told me no. I couldn't be happier with my car and the service I received, if your a first time buyer I would recommend no one other than Joe Machens Capital City Ford Dealer, talk to Darnell Thomas, thanks guys!! More

Great buying experience mostly done over the phone! I purchased a new 2018 escape with Randy’s help last year. In September 2019 I was hit by a drunk driver totaling my car. No question of who I turn to I purchased a new 2018 escape with Randy’s help last year. In September 2019 I was hit by a drunk driver totaling my car. No question of who I turn to for a new Escape. Mostly done over the phone Randy made numerous calls to find out exactly what I wanted then emailed me pictures. Matt called with a number of options for financing available. Randy, Tom and Matt answered all my questions and concerns.. When I finally seen my new escape it was perfectly as described. More

Great buying experience Vehicle I went to look at was exactly as advertised. Worked with me on price in the way I wanted to see it not just extending the financing period to Vehicle I went to look at was exactly as advertised. Worked with me on price in the way I wanted to see it not just extending the financing period to meet a payment range. More

Great Service! Jared Miller was so helpful and professional in helping me get my SUV vehicle! Also, Matt Wilde was friendly and professional too! Very satisfied! Jared Miller was so helpful and professional in helping me get my SUV vehicle! Also, Matt Wilde was friendly and professional too! Very satisfied! Thank you! More

We are 'return customers' to Joe Machens Ford dealership! We purchased a NEW Ford F150 on Wednesday, a beautiful WHITE Lariat. We are return customers of Joe Machens Ford having purchased our 3rd NEW vehicle We purchased a NEW Ford F150 on Wednesday, a beautiful WHITE Lariat. We are return customers of Joe Machens Ford having purchased our 3rd NEW vehicle over the past several years. We have a special Sales Representative that we specifically ask for … Doug Keeler. A fine young man! Doug has always gone above and beyond to assist and guide us in our NEW vehicle buying effort. He makes the experience there at the dealership a special and a personal one. He provides the information and the guidance that we need to decide which vehicle best suits our needs and our wants. We always appreciate his assistance. Our youngest son has purchased a couple F150 Super Duty trucks and an Explorer from Doug there over the past couple years as well. A few others involved in the sales process and completion would include those from the Management and Finance Departments as noted below. More

Great overall experience! We were very pleased with the service from everyone at Joe Machens Capital City Ford. We were able to test drive several vehicles and they worked with We were very pleased with the service from everyone at Joe Machens Capital City Ford. We were able to test drive several vehicles and they worked with us with a price we were comfortable with. Brent was great to work with and and made our trade-in and buying experience wonderful! More

This is the 4th car we bought from Machens. Jared was a first rate salesman, and answered all of our questions with clarity. Travis helped us with what our payment would be. Devon was amazing, Jared was a first rate salesman, and answered all of our questions with clarity. Travis helped us with what our payment would be. Devon was amazing, and I will be writing a letter on his behalf. Jim & Lynda Hartwick More