Joe Machens Capital City Ford

Bo is awesome! I really appreciated Bo as a salesman. He was so kind and not at all pushy. He seemed to understand that even though this purchase was a used vehicle, I really appreciated Bo as a salesman. He was so kind and not at all pushy. He seemed to understand that even though this purchase was a used vehicle, it was still a huge decision for me. He was very respectful and patient when I drug both of my parents and my boyfriend in, over a period of days, to look at cars with me. He couldn't have been any nicer or any more accommodating. Thanks a million, Bo!! More

The staff is amazing to work with from our salesperson, Shawn Wagner, to the service department! We will continue to come back because they treat us like family. Shawn Wagner, to the service department! We will continue to come back because they treat us like family. More

Good job The work was done quickly. They got my car running smooth gave rides back home and when it was done came and got me so I could get my car. The work was done quickly. They got my car running smooth gave rides back home and when it was done came and got me so I could get my car. More

Smooth easy process This is the 5th car/truck we have bought from Randy at Joe Machens over the years. He is always easy to work with, helps us refine what we want, and This is the 5th car/truck we have bought from Randy at Joe Machens over the years. He is always easy to work with, helps us refine what we want, and is good at finding it. More

Amazing dealership I met doug keeler about a year ago with my parents as we were trying to find somet9in their very tight budget and something easy to get in and out of. I met doug keeler about a year ago with my parents as we were trying to find somet9in their very tight budget and something easy to get in and out of. Not once did he pressure them. I went in this week told doug my requirements and what my max payment I wanted. Within an hr he found me the perfect car. He worked with me on my trade and able to get what I wanted out of it. There was some minor hiccups but he was there to talk to me about them and what my better option was. I would recommend doug to anyone. Their manager tom stegeman was also amazing and beyond helpful and willing to do what he could to get me in an suv. I will go back to them for my next car! Hopefully doug is still there! More

Always above ! Joe Machens has always been good to me. Their service has been quick and affordable using your rewards. I hope they continue this even with the trend Joe Machens has always been good to me. Their service has been quick and affordable using your rewards. I hope they continue this even with the trend in the world of lack of customer service. More

Work Truck I told him what I was looking for they found it it was a good price they had all the paperwork pretty much ready when I got there and I was out the do I told him what I was looking for they found it it was a good price they had all the paperwork pretty much ready when I got there and I was out the door More

Very satisfied Great & friendly service. I love my new used vehicle. They really worked to help me find just the right vehicle for my price range. Would recommend th Great & friendly service. I love my new used vehicle. They really worked to help me find just the right vehicle for my price range. Would recommend them to anyone! More

Great Experience Sales Person Bo Heavin did a great job getting me in the truck I needed, I highly recommend him and everyone else involved in making my purchase pos Sales Person Bo Heavin did a great job getting me in the truck I needed, I highly recommend him and everyone else involved in making my purchase possible. More

Very SLOW Since you moved across the street QUICK CARE is no longer QUICK. 2 he wait for an oil change is to long. And when jesse send out a text saying text a Since you moved across the street QUICK CARE is no longer QUICK. 2 he wait for an oil change is to long. And when jesse send out a text saying text anytime to know about the service he never responded so what's the point. I have been going here for several years. Not sure I am coming back. The old quick care was much faster! More