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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,358 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,358 reviews

November 09, 2019

Awesome experience Mackenzie Short went above & beyond to make our new to us purchase as enjoyable as can be. This is our 3rd vehicle purchase from Machens & each experi More

by Kdchiefs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Brian Lorts, Mackenzie Short
Nov 11, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than having our loyal customers give us another 5 star rating! Thank You! And, Thank You for the kind words for Mackenzie Short, she will appreciate it. Give us a call if you have any questions. And, Thanks again for your customer loyalty to our dealership.

November 09, 2019

BEST COSTUMER SERVICE!!!! Mackenzie Short, at the Jefferson City location, made buying our Lincoln easy. We highly recommended this salesperson as she made this process a bree More

by Misty Conklin from Tanglez Salon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lorts, Mackenzie Short
Nov 11, 2019 -

Joe Machens Capital City Ford responded

Thank you, Misty, for taking the time to let us know how we are doing. We love seeing the 5 star rating for Mackenzie, great to hear she made the buying process for your new Lincoln easy for you. Thank you for your business, we do appreciate it and hope to see you again! Safe Travels.

November 09, 2019

The sales staff and management worked hard to get me a car I could afford in a short amount of time. Excellent service! I will continue to buy from this dealership. More

by mellowinmo
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, John Lange, Jacob Thomas
Nov 11, 2019 -

Joe Machens Capital City Ford responded

We certainly do hope to see you again! Thank you so much for the 5 star rating and the "Excellent service" review. We love seeing this. Stop in or give us a call if you have any questions. Thank you again, we appreciate your business.

November 08, 2019

Best place to purchase and Darnell is AWESOME! Easiest car purchase ever! Darnell was easy to work with and never pressured us into anything. Found exactly what we wanted and worded his magic to g More

by Keri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Nov 08, 2019 -

Joe Machens Capital City Ford responded

Hi Keri, Thank you for the "Awesome" review for Darnell!! He will love seeing this.! Great to hear he was able to get you the car you wanted for your daughter. If your daughter or you have any questions, please just stop in or give us a call and we'll be glad to help out. Thank you for your business, we truly appreciate it!

November 08, 2019

Easy deal! I came in to try to make a deal that I wanted, but ended up getting the car and the deal that I needed! Second vehicle that I have bought with Jerad a More

by JoshP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Nov 11, 2019 -

Joe Machens Capital City Ford responded

Hi Josh! Thank you so much for the customer loyalty! And the 5 star rating and kind words for Jerad Miller, we very much appreciate it. Let us know if you have any questions. And Thank You again for your business, we hope to see you again.

November 07, 2019

Great first car buying experience! I never felt pressured to buy the car. Considering it was at night, it was a fairly quick experience and they had everything you needed to feel comfor More

by DustinB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Nov 07, 2019 -

Joe Machens Capital City Ford responded

Thank you, Dustin, for the very nice review for Devon and our team. Buying a car for the first time can be stressful, so we loved seeing that is was a "great first car buying experience". Just give us a call if you have any questions, we'll be glad to help. Thanks again, and welcome to the Joe Machens Capital City Ford family!

November 07, 2019

Another great experience!!! This was my second purchase this year with the help of Jerad Miller and the rest of the Machens Ford team! The non pushy atmosphere is a real contribu More

by SHELLIEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Jerad Miller, Derek Bertles
Nov 07, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal customers, Shellie! Thank you so much for the 5 star review for Jerad and our team. We very much appreciate your business and hope to see you again when you are in the market for a new vehicle. Again, Thank You for your customer loyalty, we are here if you have any questions.

November 07, 2019

Mike Rogers was very helpful and informative! Made sure Mike Rogers was very helpful and informative! Made sure we were also equipped with the Ford Pass which was helpful , could not have done on our own. More

by Joy Bax
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry
Nov 07, 2019 -

Joe Machens Capital City Ford responded

Hello Joy, Thank you for the 5 star rating for Mike Rogers, we love hearing he was there to help you through the purchasing process. Congratulations on your new car, yes, the Ford Pass will be helpful. Just stop in or give us a call if you have any questions, we'll be glad to help out. Thank you, again, we very much appreciate your business!

November 06, 2019

Fast and friendly service Took my truck in with an issue. They quickly diagnosed the problem. Fixed the issue then made sure that the issue was properly fixed. Was informed thr More

by Adam D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Nov 06, 2019 -

Joe Machens Capital City Ford responded

Thank you, Adam, for the excellent review for our Service Dept, we very much appreciate it. Let us know if you need anything else! Thanks again.

November 06, 2019

Quickest car sale EVER! Great inventory and options. Everyone we worked with was very experienced and professional. Was a very quick and smooth transaction. Thank you to the More

by Lizzie Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
Nov 07, 2019 -

Joe Machens Capital City Ford responded

Hi Lizzie, Love seeing the 5 star rating and hearing it was the "quickest car sale EVER"! Thanks so much for great review for our team at Joe Machens Capital City Ford! We appreciate it!

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