Joe Machens Capital City Ford

Great place! We were greeted right away by Roberto who was quick in finding us the vehicles we had in mind. They worked with us to meet our specific needs. Answere We were greeted right away by Roberto who was quick in finding us the vehicles we had in mind. They worked with us to meet our specific needs. Answered all of our questions nicely and were willing to help us in any way. More

Awesome experience at Machens ford, I had just totalled my car , these guys hooked me up same day, and got me back on the road, friendly and personable, they made the experience awesome. Pleasure doing bus my car , these guys hooked me up same day, and got me back on the road, friendly and personable, they made the experience awesome. Pleasure doing business with people like this. Highly recommend Machens Ford in Jefferson City More

Waiting to long for just an oil change. I bought a new Ford C-Max from you a year ago. The first time I came in for an oil change it was across the street. I scheduled a time for the oil cha I bought a new Ford C-Max from you a year ago. The first time I came in for an oil change it was across the street. I scheduled a time for the oil change. Got right in with minimal wait time. Since this has moved across the street to the service department I have been disappointed. The 2nd oil change was over 2 hours. This most recent oil change was 3 1/2 hours. I live out of town and ended spending my afternoon off sitting in a waiting room for a simple oil change. Please review this policy and allow some of the customers to schedule an oil change especially if they live out of town. The employee at the service department computer was very nice. I have no complaint about the employee who tried to help the best he could. He told me their was 9 oil changes ahead of me. I suggested to Him in certain situations the oil change needs to be scheduled especially if the customer lives out of town. More

Sales Pro Darnell was a delight to work with My car buying purchase was quick and easy. We were able to work out a fair deal on a great car start to drive out in about 2 hours. The first thing Da My car buying purchase was quick and easy. We were able to work out a fair deal on a great car start to drive out in about 2 hours. The first thing Darnell asked me when we first met was I working with any other sales person there. This helped me know he is a straight shooter . . . he wasn’t going to snag another sales person’s up. More

Great service well organized finance dude could have been way more transparent like to no what payment for car was and extended warranty cost I'd well organized finance dude could have been way more transparent like to no what payment for car was and extended warranty cost I'd More

Easy and effortless Our sales woman, Mackenzie, was outgoing, information, and helpful. She answered all of our questions and did an amazing job at getting us a good deal Our sales woman, Mackenzie, was outgoing, information, and helpful. She answered all of our questions and did an amazing job at getting us a good deal! More

Done right I have bought many many vehicles both new and used and bought and leased. I have known and worked mike Rogers for years. Never had a negative experien I have bought many many vehicles both new and used and bought and leased. I have known and worked mike Rogers for years. Never had a negative experience. More

Great Service!!!! McKenzie stayed diligent and worked until we found the perfect Truck, with all the trims I wanted. The financial dept. was great too..They got me a lo McKenzie stayed diligent and worked until we found the perfect Truck, with all the trims I wanted. The financial dept. was great too..They got me a lower rate than I even expected going in..Will definitely be back.. More

Douglass, Brian and Devon were amazing! I couldn’t have asked for a better team! They were all very courteous and listened to what I wanted in a vehicle. I wasn’t planning on leaving with a car, but they m asked for a better team! They were all very courteous and listened to what I wanted in a vehicle. I wasn’t planning on leaving with a car, but they made the experience fun and exciting! More

Everyone was really nice! Angie Hulsey, Chris Sanchez, Jesse Edler, and Kim Buckley were are really nice to work with. They got us in and out with no worries. Angie Hulsey, Chris Sanchez, Jesse Edler, and Kim Buckley were are really nice to work with. They got us in and out with no worries. More