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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,358 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,358 reviews

November 28, 2019

Super friendly service Bo, thanks for everything helping me get my 2019 Ford Edge. I appreciate the time you spent helping me get up to date with all the new tech features a More

by sidsimcoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Nov 29, 2019 -

Joe Machens Capital City Ford responded

What a great review for Bo Heavin! Thank you so much, it is very much appreciated. Give us a call or stop in if you have any questions about your new Ford Edge, we are here to help. Thanks again!

November 28, 2019

Great Service I needed a car with good gas mileage, low miles, and for a decent price and Jordan helped me find the perfect car that will get the job done and Derek More

by billy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields, Derek Bertles
Nov 29, 2019 -

Joe Machens Capital City Ford responded

Hi Billy, Congratulations on the purchase of your "perfect" car! And, Thank you for the 5 star review for Jordan and Derek, they will love seeing this review. Stop in or give us a call if you have any questions. Thank you again, we appreciate your business!

November 28, 2019

Oil Change Dustin is the man! Always helps out and is honest, friendly, and helpful with all services needed for the vehicle and future maintenance requirements More

by Justinbotkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Nov 29, 2019 -

Joe Machens Capital City Ford responded

Thank you, Justin, for the 5 star rating and kind words for Dustin and our Service Dept! We very much appreciate it!

November 27, 2019

Better than Columbus. Made the deal over the phone and flew in from Columbus to pick up the car. It was exactly as Darnell described it, and it was smooth getting everythin More

by SBC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ford, Darnell Thomas, Derek Bertles
Nov 27, 2019 -

Joe Machens Capital City Ford responded

What a great review! Thank you so much for the very kind words for Darnell, Randy and Derek. We love hearing they made the trip to our dealership "worth it"! Let us know if you have any questions, we'll be glad to help out. Thank you again, we very much appreciate the effort you made to purchase a car from our dealership!

November 27, 2019

Great! Everyone was very friendly I needed a used car did not really have a lot of money they found one for me very quickly. I is a very well keep nice car. All the salesman very frien More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie wilson, Jordan Fields
Nov 29, 2019 -

Joe Machens Capital City Ford responded

Thank you, Mary, for the 5 star rating and very nice words for Jordan Fields. We love hearing he was able to help find you a "nice car" and you that you'll recommend us to "everyone you know"! We appreciate it! Thanks again, let us know if you have any questions!

November 27, 2019

Amazing!!! Walked in and told Mackenzie what I was looking for and she got me just that and with a positive attitude! Definitely gained a lifetime customer! More

by Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short
Nov 29, 2019 -

Joe Machens Capital City Ford responded

Great review!! We think Mackenzie is amazing, too, but it always means more when our customers think so, too! Welcome to the Joe Machan Capital City Ford family, we are here if you have any questions, just give us a call! Thank you for your business, we very much appreciate it.

November 24, 2019

Brad was a great. He made sure the car was nice and detailed as well as spent a lot of time explaining all the features of the car. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Nov 25, 2019 -

Joe Machens Capital City Ford responded

Thank you, Bill, for the very nice review for Brad! And congratulations on the purchase of your car, great to hear Brad took good car of you. Thank you for your business, we very much appreciate it!

November 24, 2019

Oil change Had a oil change they left skid plate nut lose and it fell out. Had told service writer to make sure to tell shop to get tight More

by rahart0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Prenger
Nov 25, 2019 -

Joe Machens Capital City Ford responded

We are very sorry to hear about your experience with our Service Dept - no excuses, we should have made sure everything had been tightened. We are forwarding your review to our General Manager for his review and request he speak to our Service Manager. Again, our apologies.

November 23, 2019

thanks for the good service service writer was very courteous and offered all options available of service. my appointment time was near exact and my vehicle was completed in a p More

by frankw1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Angie Hulsey
Nov 25, 2019 -

Joe Machens Capital City Ford responded

Hi Frank, Thank you so much for the 5 star review for our Service Dept, we all very much appreciate it! We hope to see you for your next service appt. Thanks again!

November 23, 2019

Amazing purchase! Called, told them what I wanted, they worked with me & got me out in no time. Thanks for this amazing car. We will enjoy it for years to come. More

by l.hart2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short
Nov 25, 2019 -

Joe Machens Capital City Ford responded

You are most welcome! Thank you for the great review, we very much appreciate it! Let us know if you have any questions about your "amazing car", we'll be glad to help out!

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