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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,358 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,358 reviews

December 02, 2019

Great Experience Jered was great and very knowledgeable in answering all our questions. I test drove the Escape one day and gave all information to start the paperwork More

by theresac703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Congrats on the purchase of your Ford Escape! And, Thank You for the 5 star review for Jerad Miller and Matt Wilde! We love hearing they made it a "great experience for you"!. Thank you again, we very much appreciate your business.

December 02, 2019

Very good experience Many thanks to Jerad Miller for making my purchase process quick and easy! I recommend anyone who is in the market for a new used car go see Jerad at More

by Army45
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for the recommendation and 5 star rating for Jerad Miller! And, thank you for taking the time to let us know how we are doing. Congratulations on the purchase of your new to you car! We wish you Safe Travels!

December 02, 2019

Friendly and Professional I had absolutely no intentions of purchasing a vehicle when I walked in, I just wanted to look, but once I test drove my new (to me) Jeep, I knew it w More

by NVR_SHOUT_NVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Dec 09, 2019 -

Joe Machens Capital City Ford responded

It is a great feeling to purchase a new vehicle and "fall in love" with it! Congrats on the purchase of your new (to you) Jeep! And, Thank You for the great review for Cody Byers, he will love seeing this. Feel free to recommend us to your friends and family, we'll be glad to help them out. Thanks again, we appreciate your business and hope to see you again!

December 01, 2019

Professional Great people at a fair price .The people were easy to deal with and they found the vehicle I was looking for .I would buy from them again when the tim More

by donet59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Randy Wells
Dec 02, 2019 -

Joe Machens Capital City Ford responded

We'd love to have you as a repeat customer, so any time you are in the market for another vehicle - new, used, CPO - just stop in. Thank you for the 5 star rating for Randy, Matt and Tom - we all appreciate you taking the time to let us know how we are doing. Thanks again and if you have any questions, just give us a call!

November 30, 2019

Black Friday shopping for ME! I’ve been looking at this vehicle for two months. When the price was reduced on Monday I went in on Tuesday and Mackenzie and Tom made me a deal I co More

by Linncowgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Mackenzie Short
Dec 02, 2019 -

Joe Machens Capital City Ford responded

We "LOVE" that you "LOVE LOVE LOVE" your new Ford Expedition! It doesn't get much better than that! Thank You for the great review for Mackenzie and Tom, we very much appreciate you taking the time to let us know how we are doing. AND....we very much THANK YOU for your business!

November 30, 2019

Highly recommended Cody and Jacob provided excellent service. They worked hard to come up with the right truck that met all our requirements and didn’t try to talk us in More

by Woozil74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Jacob Thomas
Dec 02, 2019 -

Joe Machens Capital City Ford responded

We love hearing that Cody and Jacob were able to help you find the right truck for you! Thank you for the 5 star rating and very nice review, we would love to see you again in the future! Stop in any time or give us a call if you have any questions.. Thanks again, we appreciate your business!

November 30, 2019

Very pleased with our salesperson! Randy worked out a great deal for us!! It was a busy day there and took a little bit, but well worth it. Devon in finance done a great job also!! More

by rkronk08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Devon Henry
Dec 02, 2019 -

Joe Machens Capital City Ford responded

Nice photo of your new SUV! We love hearing you were pleased working with Randy, he is really good at what he does. And no one knows finance better than Devon! Thank you for choosing Capital City Ford, we hope to see you again!

November 30, 2019

Once again Mackenzie and Travis went above and beyond to make the deal happen!! Will refer all my friends and family to purchase from them!! More

by Bb
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Travis Dometrorch, Mackenzie Short
Dec 02, 2019 -

Joe Machens Capital City Ford responded

Sounds like you are one of our repeat customers! Thank you so much for your customer loyalty, we appreciate it. And, Thank you for the very nice review for Mackenzie Short and Travis Dometrorch. Yes, please, refer your friends and family! We promise to give them the best customer service possible. Thank you, again, it's customers like you that make our day!

November 30, 2019

Just good people! Randy Wells helped us with our second vehicle since moving to Jeff City. He is always so kind, you can tell he cares truly for his customers and wants More

by Aus132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Jacob Thomas
Dec 02, 2019 -

Joe Machens Capital City Ford responded

What a very nice review for Randy Wells! Thank you so much and thank you for your customer loyalty, we are most appreciative! Let us know if you have any questions. Thank you again!

November 29, 2019

Amazing car buying experience The most pleasant car buying experience we’ve ever had! We had a baby with us and they were quick and efficient! Will recommend these guys to friends More

by erinxshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Devon Henry
Dec 02, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating and letting us know about your "amazing" car buying experience! Brad and Devon are very good at recognizing our customers needs - like when they have a baby or children - that our customers need a little extra care. Thank you for your business, we very much appreciate it!

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