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Joe Machens Capital City Ford
Jefferson City, MO
7,358 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,358 reviews
December 05, 2019
TRD 4Runner Another wonderful buying experience with Jerad Miller at Machens. He took care of us every step of the way. Hats of to him and his team for another Another wonderful buying experience with Jerad Miller at Machens. He took care of us every step of the way. Hats of to him and his team for another great car deal!! More
by Dudenextdoor
Employees Worked With
Jerad Miller, Billy Underwood
December 05, 2019
Great Experience! Bo is amazing. I would definitely buy another car from him. Both Bo and Jamie were friendly and helpful. They were very customer service oriented. Bo is amazing. I would definitely buy another car from him. Both Bo and Jamie were friendly and helpful. They were very customer service oriented. More
by ANGIE
December 05, 2019
Excellent I had car trouble and came to Jerad for help. He found me a great deal. Glad to have a working vehicle again with a great warranty! I had car trouble and came to Jerad for help. He found me a great deal. Glad to have a working vehicle again with a great warranty! More
by Meggen
Employees Worked With
Jerad Miller
December 04, 2019
What is the use of scheduling an appointment? I scheduled a 1 PM appointment to get 4 tires put on my car, at 2:40 I checked how much longer it would be, they still hadn't started. When the job I scheduled a 1 PM appointment to get 4 tires put on my car, at 2:40 I checked how much longer it would be, they still hadn't started. When the job was finally completed the final cost was higher than expected, and there was grease still on the edge of the wheels and tires. More
by russmertz
Verified CustomerEmployees Worked With
Randy Smith
December 04, 2019
Great Experience I needed up having my expectations exceeded. Easy and hassle free trade and purchase of my new Ford Fusion. Great price and salesperson. Thanks for th I needed up having my expectations exceeded. Easy and hassle free trade and purchase of my new Ford Fusion. Great price and salesperson. Thanks for the new car. More
by rocky16
Employees Worked With
Brent Simmons, Derek Bertles
December 04, 2019
Recall Got our vehicle in on time, had a shuttle to haul us where we needed to go while waiting, everything went smoothly! We were very pleased. Got our vehicle in on time, had a shuttle to haul us where we needed to go while waiting, everything went smoothly! We were very pleased. More
by trpriebe
Employees Worked With
Scott Jackson
December 03, 2019
Great salesman! Bradley was straightforward and answered all our questions! I appreciate how elk he knows about the products he sells. Thank you for your thoughtful Bradley was straightforward and answered all our questions! I appreciate how elk he knows about the products he sells. Thank you for your thoughtful service. More
by Steph
Employees Worked With
Bradley Kellerman
December 02, 2019
Our purchase of two vehicles from Machens went very well with salesman Brad Bartlet and business manager Devon Henry. Brad was very helpful in working with us to find the right vehicle, two vehicles in fac with salesman Brad Bartlet and business manager Devon Henry. Brad was very helpful in working with us to find the right vehicle, two vehicles in fact. Brad is very easy to work with, honest and thorough. I would recommend anyone go seek him out and buy your next car from him. Devon had to do double the paperwork for this purchase and was very knowledgeable and courteous throughout the entire process. More
by vwoods
Employees Worked With
Brad Bartlett, Devon Henry, Brian Lorts
December 02, 2019
Thank you Although this was a fairly long process, it was very enjoyable. Thank you for the help that you provided me and thank you for answering all my questi Although this was a fairly long process, it was very enjoyable. Thank you for the help that you provided me and thank you for answering all my questions. More
by twocooljohnson
Employees Worked With
Randy Wells
December 02, 2019
Had the best experience. I couldn’t be happier. Would definitely recommend John Lange and Joe Machens dealerships to family and friends. Everyone was so friendly and helpful. After visiting two other dea definitely recommend John Lange and Joe Machens dealerships to family and friends. Everyone was so friendly and helpful. After visiting two other dealerships previously I was expecting disappointment but they helped me get the car I wanted and l left with a big smile. Thank you so much! I was definitely thankful this Thanksgiving! More
by Katsoare420
Employees Worked With
John Lange
