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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,358 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,358 reviews

December 09, 2019

Service was completed quickly and they did what I asked of them. They were friendly and let me know what was going on the entire time. More

by SKGRUNDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Dec 11, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for our Service Dept! They will appreciate you taking the time to let them know how they did. Let us know if you have any questions, we'll be glad to help out. Thanks again!

December 09, 2019

Worth the drive We are from the St Louis area but made the drive out to Jefferson City because of Brent! He was so helpful with all our questions and needs . We were More

by DanielleK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Devon Henry
Dec 11, 2019 -

Joe Machens Capital City Ford responded

What a very nice review for Brent, Devon and our team! We really appreciate it, Thank You! And, yes, please Danielle, we'd love it if you recommended us to your friends and family! We'll be glad to help them find their next vehicle. Thank you again!

December 08, 2019

Enjoyable experience I buy a new truck every 2 years. Once again the entire process was a breeze. From ordering to delivery, it was a no hassle experience. I’m very please More

by Kenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Dec 09, 2019 -

Joe Machens Capital City Ford responded

The Ford trucks are pretty great, aren't they!! Thank you for the great review for Mike, Tom and Matt. Glad to hear they made it an "enjoyable experience" for you. Thank you for your business! Stop in any time if you have any questions, we'll be glad to help.

December 08, 2019

Randy’s The Best! Being a first time buyer, Randy made this process stress free and I couldn’t be happier! All my questions were answered and everyone involved was so n More

by partond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Being a first time buyer is always stressful. So we love hearing that Randy Wells made it stress free for you! And if you are happy, then we are happy. Thank you for choosing our dealership, we appreciate your business and hope to see you again!

December 08, 2019

The experience was very pleasant. No pushy salesman. The staff was very knowledgeable and very helpful with everything from the salesman to financing. The dealership was also very clean and the waiting a More

by Marine_mom_02
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Bo Heavin and our staff here at Capital City Ford! We all appreciate it. If you have any questions, give us a call or stop in, we'll be glad to help out. Thanks again! Safe Travels!

December 07, 2019

Had a great experience working with Flex and Jamie. Even with the holiday and having to come back they were so helpful. Will only buy a car from Flex. More

by Mlincoln
Recommend Dealer
Yes
Employees Worked With
Jamie, Douglas Keeler
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Thanks so much for the 5 star review for Flex and Jamie! Glad they made it a "great experience" for you. We'll be here next time you are in the market for your next vehicle, just give Flex a call. Thanks again!

December 06, 2019

Easiest Car Purchase of My Life Brent Simmons and Travis Dometrich had me ready to in less than an hour. Brent provided me with every tool possible to learn all the features of my ne More

by tseavenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Travis Dometrorch
Dec 09, 2019 -

Joe Machens Capital City Ford responded

"Easiest Car Purchase of My Life" - well it just doesn't get any better than that! Great to hear Brent and Travis provided you with 5 Star service and had everything done in less than an hour. Thank you so much for your business, we hope to see you again!

December 06, 2019

merry salesman most enjoyable experience buying a car ever randy wells is more than a salesman, he listened to my needs as i need a vehicle capable if hauling our m More

by timothy burkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Brian Lorts, Jesse Edler
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Hello Timothy, Thank you for this amazing review for Randy Wells and our team, we love seeing this. We loved hearing Randy made this an enjoyable experience and helped you find the right vehicle for you. Thank you so much, and, yes, please, we'd love to have you come back to see us next time you are in the market for a new vehicle!

December 06, 2019

Personalized experience, without the premium I had been in the market for a new to me vehicle, to travel to and from work/school. I am the type of person that does my own research, and has an ide More

by calebwatts98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Hi Caleb, Thanks for the 5 star review for Bo Heavin, he will love seeing this. And, Congratulations on the purchase of your Prius, let us know if you have any questions. A big Thank You to you for choosing our dealership, we hope to see you again!

December 05, 2019

Highly Satisfied! Jerad has been amazing to work with! He is so timely with his communication and went above and beyond on his day off! Thank you! More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Dec 09, 2019 -

Joe Machens Capital City Ford responded

Hi Taylor, Thank you for the 5 star review for Jerad and Devon. We love hearing you were "highly satisfied" with our customer service, Jerad always goes above and beyond for his clients. Great to hear he took good care of you. Thank you again, we appreciate your business and hope to see you again!

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