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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

December 13, 2019

I had a exelente costumbre service .. Best experience I had I will recommend to everyone I love it thank you guys for the opportunity of having my dream suv my family is happy so I'm happy More

by carolinepagan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Darnell Thomas
Dec 13, 2019 -

Joe Machens Capital City Ford responded

You are most welcome, Caroline! And Thank You, we love hearing you now have your "dream SUV". And if you have "happy" then we are "happy"! We are here if you have any questions, just give us a shout. Thank you again, we very much appreciate your business.

December 13, 2019

GREAT EXPERIENCE I would like to say that the team that helped me and my wife out was very helpful and worked with us every way possible to get us the best deal for th More

by Vincentsb91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Dec 13, 2019 -

Joe Machens Capital City Ford responded

What a very nice review for our Sales team, Vincent. We are pleased that Jerad Miller was able to help find you and your wife get the "best deal" on the truck! Stop in or call us if you have any questions. Thank you for your business, we very much appreciate it!

December 13, 2019

I had one of the best salespeople of all time. I've been trying to get a good car for so long now that It feels like looking is just a sport, but i never thought i would actually leave a dealership More

by Sofia Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Dec 13, 2019 -

Joe Machens Capital City Ford responded

Darnell Thomas can work wonders for his clients, he is a great salesman! Thank you for the 5 star rating and "amazing" review for him, he will love seeing this. We are here next time you are in the market for a new vehicle. Darnell will use some more "crazy magic" for you!. Thanks again, your review made us smile.

December 13, 2019

New Customer Everyone was attentive and nice and we will definitely use this Ford Dealership as our go to service department. Truck prices were much more reasonab More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Dec 16, 2019 -

Joe Machens Capital City Ford responded

Hi Liz, Thank you for the for the great review for our Service Dept and our staff. We would love if you continue to use Capital City Ford for your "go to" service department. Give us a call if you have any questions about your service, we'll be glad to help out. Thank you again, and we'll see you next time!

December 12, 2019

Mike Rogers is awesome! Appreciate his help and involvement in our community! We’ve worked together on the Machens Great 8 basketball tournament for many years! More

by Rod
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lange
Dec 13, 2019 -

Joe Machens Capital City Ford responded

Everyone thinks Mike Rogers is awesome! We love seeing that you do, too!. Thank you for leaving this 5 star review and for your participation in the Machens Great 8 Basketball tournament. We sure hope to see you again! Very Safe Travels & Happy Holidays!

December 12, 2019

Did not meet customer service expectations We have bought five cars from this dealer and have had them serviced frequently until the prices increased too much. I went back for a simple oil chan More

by gwally0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Smith
December 12, 2019

Friendly helpful employees. Nice waiting area . Everyone I dealt with at Joe Machens was extremely friendly and helpful to make the purchase of my used vehicle possible and fix the things I had con More

by ritarose0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Angie Hulsey, Derek Bertles, Roberto Smith
Dec 13, 2019 -

Joe Machens Capital City Ford responded

Hello Rita, We very much appreciate you leaving our Sales and Finance staff such a nice review. If you have any questions about your vehicle, just give us a call and we'll be glad to help out. Thank you for your business, we hope to see you again.

December 12, 2019

Awesome car buying experience EVER!! Could not have asked for a better experience! My family has been buying cars from Machens for years and will continue to do so. Best experience ever! More

by Kylee.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Brian Lorts, Derek Bertles
Dec 13, 2019 -

Joe Machens Capital City Ford responded

Well, it just doesn't get any better than this, Kylee! We love our repeat and loyal customers and this review is "awesome"! Great to hear we were able to make is another "awesome" experience for you. Thank you and your family for your continued customer loyalty, we very much appreciate it!

December 11, 2019

At ease. This dealership and staff make purchasing a vehicle a breeze! My vehicle was ready and the paperwork signed so quickly that I was able to make it home More

by PrometheanFolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Devon Henry
Dec 11, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Randy Wells! We love hearing we were able to make the purchasing process "a breeze". Thank you for choosing Machens Capital City Ford, we appreciate your business! Give us a call or stop in if you have any questions about your new vehicle.

December 11, 2019

Cody Byers was vey helpful in purchase of new truck. Team worked right up close and got me out the door. Truck was clean and ready to go. They also helped with getting 5th wheel receiver out of old tru More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Dec 11, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck, Jesse! And, Thank You, for the 5 star review for Cody Byers and our Team, we appreciate you taking the time to leave us this great review. We are here for you if you have any questions, just give us a call! Thanks again and Safe Travels!

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