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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

December 21, 2019

2016 C-Max SEL - Good Deal Found this car through the internet. 150 miles away from me. Best deal I could find. Roberto answered all my questions promptly and we came to a More

by Kc10kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Billy Underwood, Roberto Smith
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great review! We really appreciate you driving the 150 miles to purchase the C-Max SEL from us. We also love hearing that Roberto, Billy and Devon made sure you left here a "happy customer"! Thanks again & Happy Holidays!

December 21, 2019

Excellent Darnell was excellent! He was clear with us from the beginning with how he could meet us where we were at with our requirements and budget. More

by jericaabreedlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Great to hear Darnell was able to help you find the right vehicle for you that met your requirements and budget. We think Darnell is "excellent", too. But it means a lot more when it comes from a customer. Thank you for choosing our Capital City Ford, we very much appreciate your business!

December 21, 2019

Very fast service Cody Byers was very professional and accommodating to see that I got the best deal possible. Truck was detailed and clean. Very knowledgeable of all t More

by jcthruston50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Congrats on the purchase of your new truck! We very much appreciate you choosing Capital City Ford and for the very nice review for Cody Byers! Drive safe in your new truck! And, we wish you very Happy Holidays!

December 21, 2019

Great experience Everyone was amazing and friendly and did everything they could to get me my car and close to the price I wanted. I appreciate all their hard work a d More

by Imjenniferadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Billy Underwood, Darnell Thomas
Dec 23, 2019 -

Joe Machens Capital City Ford responded

You are most welcome! Thank you for the 5 star review for Darnell, Matt and Billy. They are pretty amazing and a friendly team. Great to hear they made sure you were happy and comfortable purchasing your car from us. We very much appreciate it. We wish you Safe Travels and Happy Holidays!

December 20, 2019

Thank you getting me into my beautiful Suv Jerad Miller Thank You for all your help... If you need a new or used car this is the man you want to help you. More

by twylahauzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Dec 20, 2019 -

Joe Machens Capital City Ford responded

You are most welcome, Twyla! And, Thank You for the 5 star rating and very kind words for Jerad Miller! We wish you Safe Travels in your "beautiful SUV" & very Happy Holidays! Thank you for choosing Capital City Ford!

December 20, 2019

Buying our car was a very pleasant experience. The salesman Brad Bartlett was very pleasant and easy to get along with. Love my SUV Thanks More

by Janet
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Derek Bertles
Dec 23, 2019 -

Joe Machens Capital City Ford responded

We "love" that you "love your new to you SUV! Congratulations! Thank you for choosing Capital City Ford, we very much appreciate your business. And, Thank you, for the 5 star rating for Brad Bartlett! Give us a call if you have any questions. Thank you again!

December 20, 2019

New Ford Edge ST Researched them online, made an appointment, two days later walked in was greeted by Salesman Sam Hayden and two hours later walked out and drove away More

by woodeye1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hayden
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Just doesn't get much easier than that!! We love when our customers leave here "happy"!. Congratulations on the purchase of your new 2020 Ford Edge xx - they are really nice! Safe Travels and Happy Holidays! Give us a call if you have any questions!

December 19, 2019

It was great Bo and Jamie were extremely helpful and polite. Thanks for great service and all of your help and hard work. I didn’t catch his name, but also thank y More

by kylailer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Simmons
Dec 19, 2019 -

Joe Machens Capital City Ford responded

It's always easier to buy a car with a cappachino in hand! We loved this review!! Thank you so much for the very nice compliments for Bo and Brent, we all appreciate it! And, Thank you for choosing Capital City Ford! Safe Travels in your new car - thanks for attaching the photo! - and very Happy Holidays!

December 19, 2019

Usual great service Stopped in for service without an appointment and was immediately recognized as a long-time customer in sales and service, and provided quality servic More

by Lrcreel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Dec 20, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than seeing our long-time, loyal customers! Thank you so much for your continued business, it means a lot to us and we are most appreciative. And.....we loved the 5 star rating! Thank you again! We wish you a Happy Holiday Season!

December 18, 2019

Met my needs The team you have is very friendly and knowledgable about autos and trucks that you offer . My needs are listened to and are meet Happy with experi More

by tadplants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Darnell Thomas
Dec 19, 2019 -

Joe Machens Capital City Ford responded

Thank you for the very nice review for Darnell and Matt. Nothing we like more than to have a customer tell us they were "happy with the experience" when purchasing a vehicle from us! Give us a call or stop in if you have any questions. Thanks for choosing Capital City Ford! We wish you a very Happy Holiday!

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