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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

December 24, 2019

Great to work with! I was there quite a while because they worked really hard to find exactly what I wanted for the price I wanted. They were all patient & we were able t More

by jparsons715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jacob Thomas, Samuel Hayden
Dec 26, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Devon and our team. Great that they were able to get you the exact vehicle you wanted for the price that you wanted! Let us know if you have any questions. Thanks again, we very much appreciate your business. Safe Travels & Happy Holidays!

December 24, 2019

Extremely caring and courteous staff. John Lange was an amazing, did everything he could for me. I was in a bad loan before and he made a world of difference in my finances. Will recommend to everyone I kn More

by lutz1991
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, John Lange
Dec 26, 2019 -

Joe Machens Capital City Ford responded

What a very nice review for John Lange and our staff! We love hearing he was able to help out on the financing and get you in a better place. Yes, please, do recommend John to your friends and family! Thank you for choosing our dealership, we very much appreciate it! Happy Holidays!

December 23, 2019

Fantastic experience!! We pulled in and saw a vehicle we loved immediately. Then we met Darnel!! He made this our best car buying experience ever. Straight talking, engagin More

by Webehagens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Darnell Thomas
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Nothing better than "love" at first sight! Congratulations on the purchase of your new-to-you vehicle! And, Thank You so much for the great review for Darnell and Jamie. Yep, they do love what they do, and it shows in how they take care of our customers! We wish you Safe Travels and Happy Holidays! Let us know if you have any questions!

December 23, 2019

It was great took a look at a few trucks drove a couple. Everyone was friendly I really like my new truck the sales guy and the manager were really nice More

by cmd8389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Dec 23, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck! We are glad that you "really like" it. Thank you for the great review for Randy and our staff, we very much appreciate your business. Give us a call if you have any questions, we'll be glad to help out. Safe Travels and Happy Holidays!

December 23, 2019

New Truck Kevin Osbourne and his team did an outstanding job and Doug Keeler was extremely helpful and patience in explaining everything and answering all our q More

by RRODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Devon Henry
Dec 24, 2019 -

Joe Machens Capital City Ford responded

Thank you for the very nice review for Ken, Doug and our team! And, Congratulations on the purchase of your new vehicle! Let us know if you have any more questions, we'll be glad to help out. Thanks again for choosing Capital City Ford!

December 23, 2019

dropped off for a recall Got it done very quickly and let me know so I could come and pick up at my leisure. It is a very organized place More

by NScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Dec 24, 2019 -

Joe Machens Capital City Ford responded

Love the 5 star review for our Service Dept!!! Thank you so much for letting us know how we are doing! Happy Holidays and see you next time!

December 23, 2019

Excellent customer service Angie was the one who greeted me and initially checked me in and kept me up-to-date while my vehicle was being serviced. She has always had amazing cu More

by brian.miller91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Dec 24, 2019 -

Joe Machens Capital City Ford responded

Thanks, Brian, for this very nice review for Angie and our Service Dept. We love hearing that you were given "excellent customer service", that's our goal. Let us know if you need anything else. Very Happy Holidays! ((Glad you liked the coffee & donuts!))

December 23, 2019

It was great Randy did a great job selling the new Ford Edge ST to me. I am old school and have V8's in my other vichice's so I wanted a V6 like the old one h More

by Dean Woodcock
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Dec 24, 2019 -

Joe Machens Capital City Ford responded

Hi Dean, Thanks for the 5 star review for Randy Wells!! Glad you are enjoying your new Ford Edge xx! Give us a call or stop in if you have any questions. We wish you Safe Travels and Happy Holidays!! Thanks again, we appreciate your business.

December 23, 2019

I would like to Thank Cody Byers for the great service. We informed him on what we were looking for and we had absolutely no problems great job,we definitely recommend and continue service there. Thanks to More

by sarahgilpin
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Devon Henry
Dec 24, 2019 -

Joe Machens Capital City Ford responded

Sarah, This is such a nice review for Cody and Devon, Thank you! They both will like seeing the 5 star rating and we all appreciate you taking the time to let us know about your experience at our dealership. We all wish you Safe Travels & Happy Holidays!!

December 21, 2019

Fantastic I have to say Bo and Devon made our buying our suv a pleasure I will be a repeat customer as long as they are there. They are very professional guys a More

by nobs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Billy Underwood
Dec 23, 2019 -

Joe Machens Capital City Ford responded

We'd love to have you as a repeat customer! Thank you for the 5 star review for Bo and Devon, great to hear they made buying your SUV a pleasure for you! We are proud of them, they really understand customer service. Give us a call if you have any questions. We wish you Safe Travels and Happy Holidays!

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