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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

January 05, 2020

All service staff where nice and friendly. I felt my time was appreciated and didn't have to wait to long on this busy service day. I will be returning for future service needs. More

by baldwinhotrods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey, Derek Bertles, Eric Swegle
Jan 06, 2020 -

Joe Machens Capital City Ford responded

We would love having you as a regular customer! Thank you so much for the great review for our Service Dept. It is much appreciated. See you next time!

January 03, 2020

Excellent customer service Couldn’t have been an easier process. Mackenzie was great and We will continue to buy our vehicles from her. Matt in finance was great too! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Mackenzie Short
Jan 06, 2020 -

Joe Machens Capital City Ford responded

Thanks, Alex, for the 5 star review for Mackenzie and Matt. Love hearing they provided "excellent customer service"! Yes, please do come on back when you are ready to buy your next vehicles, we would be most appreciative!

January 02, 2020

Good Times Great place to purchase a vehicle! Sales and service representatives are enjoyable to deal with and eager to help. We look forward to doing business f More

by JI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short
Jan 03, 2020 -

Joe Machens Capital City Ford responded

Thank you so much for the 5 star review! Yes, we'd love to have you as a customer for years to come! Stop in any time, or give us a call if you have any questions. Safe Travels in your new to you vehicle! And, we wish you a Happy New Year!

January 01, 2020

Just browsing and ended up buying Found the exact car I was looking for and was highly pleased with the price. Thank you, Roberto Smith, for making the end of 2019 so memorable. Robert More

by Irene Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Smith
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Thank you, Irene, for the 5 star rating and very nice review for Roberto Smith. Great to hear you are "very happy" with your new car! We love hearing that! Thanks so much for choosing our dealership, we really appreciate it!

January 01, 2020

service did not take very long to check in, very friendly,informed me of what they would be doing.I also had a recall that they to take care of also. More

by wcsrad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star rating for our Service Dept! We are always glad to help out. Let us know if you have any questions about the recall. Thank you again!

December 31, 2019

Great selection of vehicles. Very friendly and helpful staff. Cody Byers is great to work with! The finance department was great to work with too. Love my new F-150! More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson with Finance Dept. , Cody Byers
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new Ford F-150! We love that you "love" it! Thank you for the great review for Cody and our Finance Dept. We very much appreciate your business and hope to see you again! Happy New Year!

December 31, 2019

Purchased a used Escape Bo was a great salesman helping me get what I wanted . I had my owe finance thru my bank . But was told by your finance team they could beat the bank More

by Jeanne5262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Hello Jeanne, Thank you for the great review for Bo Heavin, we all love seeing it. Your review is being forwarded to our General Manager so he is award of your experience with our Finance dept. We do apologize for that happening. Thank you again, we do appreciate your business.

December 31, 2019

Purchased a great car We had several vehicles we wanted to see and wanted specific features. Jerad found us the perfect car and even stayed way past his time to leave to ma More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Thank you so much, Angela, for the terrific review for Jerad and our dealership. We try our best to make sure all our customers are treated with excellent customer service. It makes for a "better experience"! Congratulations on the purchase of your "perfect car"! Let us know if you have any questions. Thanks again and Happy New Year!

December 31, 2019

Quick and Easy We went in the dealership told Brad what we wanted and within 30 minutes had our truck. Would highly recommend Brad Kellerman for any deal! More

by Tonyavanderslice05
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman
Jan 02, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck! And, Thanks for the 5 star review for Brad Kellerman. Yes, please, do recommend Brad, it's his experience of the sales process that makes it easy to purchase a vehicle from our dealership. Thank you for your business, we really appreciate it!

December 31, 2019

Oil change I always purchase my vehicles from Joe Machens Ford in Jefferson City MO. All of the employees from sales, service and management are always so courte More

by pkehoe821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 02, 2020 -

Joe Machens Capital City Ford responded

What a great review!!! Thank you so much for your customer loyalty to our dealership, it is much appreciated! Happy New Year!

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