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Joe Machens Capital City Ford
Jefferson City, MO
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,361 reviews
January 10, 2020
Friendly and easy to work with. I Told Bo what I was looking for and delivered spot on. And really quick too. I’d definitely come back. And recommend him and Joe Machens Capital City Ford to family and looking for and delivered spot on. And really quick too. I’d definitely come back. And recommend him and Joe Machens Capital City Ford to family and friends. More
by Michael Willard
January 10, 2020
Excellent customer service!!! Cody Byers was very helpful. Great sales experience! Cody Byers was very helpful and made the whole process very easy. Cody was very knowledgeable about the 2020 Explorer and poin Great sales experience! Cody Byers was very helpful and made the whole process very easy. Cody was very knowledgeable about the 2020 Explorer and pointed out all the features on the vehicle. I brought my Fusion in for an oil change and ended up trading. I have been doing business with Joe Machens Capital City Ford for over 10 years and I have always received excellent customer service from both the sales department and the service department. I wouldn’t go anywhere else! More
by ptrout54
Employees Worked With
Matt Wilde, Cody Byers, Angie Hulsey, Jacob Thomas
January 10, 2020
Brad was very helpful today. He made it very easy for me to come in test drive the car. After the drive he helped me get me trade in value and set up the car loan and I went home with a new Escape . Thanks to come in test drive the car. After the drive he helped me get me trade in value and set up the car loan and I went home with a new Escape . Thanks again Joe Machens Capital City Ford More
by allee_logan
Employees Worked With
Brad Bartlett, Jamie Wilson
January 10, 2020
Darnell caught us as we were just driving thru the lot. We had no plans of stopping but his friendly greeting was hard to say no. After a long day, of wheeling and dealing, we got nervous and declined his We had no plans of stopping but his friendly greeting was hard to say no. After a long day, of wheeling and dealing, we got nervous and declined his offer. We spoke with him a few days later and agreed to come in again. Darrell got us the perfect deal!! He will be our go to car guy from now on!! More
by Haleyvball
Employees Worked With
Matt Wilde, Darnell Thomas
January 10, 2020
I was very please with my recent service at Ford, Jefferson City, Mo. I brought my vehicle in for repairs and they got it done the same day. Jefferson City, Mo. I brought my vehicle in for repairs and they got it done the same day. More
by wilhelmds
Verified CustomerEmployees Worked With
Angie Hulsey, Dustin Prenger
January 10, 2020
Darnell got me everything I need and found me good pricing . Super friendly, super helpful and they have drinks and snacks !! Super excited for my new toy, I mean mode of transportation pricing . Super friendly, super helpful and they have drinks and snacks !! Super excited for my new toy, I mean mode of transportation More
by Alicia
Employees Worked With
Billy Underwood, Darnell Thomas, Derek Bertles
January 09, 2020
After having totaled my car December 7th, 2019, Jerad Miller and his team were quick to work with me to get me back into another car! And not just any car for their profit, he was on the phone with credi Miller and his team were quick to work with me to get me back into another car! And not just any car for their profit, he was on the phone with creditors and making arrangements to get me in a car I was familiar with and a monthly payment within my financial means! Jerad was very easy to talk to, explained and answered all my questions and put to ease any concerns I had. Very much appreciate the business! More
by ChrissyChit
Employees Worked With
Jerad Miller, Anthony Giorgione
January 09, 2020
Brad was great! Very helpful and went out of his way to find us the perfect car! Matt was awesome with our financing questions and Brian even had my rental car returned for me! Overall great experience! I find us the perfect car! Matt was awesome with our financing questions and Brian even had my rental car returned for me! Overall great experience! I would highly recommend Joe Machens in Jeff City! More
by ericalaboube
Employees Worked With
Matt Wilde, Brad Bartlett, Brian Lorts
January 09, 2020
Randy Wells is always willing to answer questions and getting you the best deal possible. A honest and all around good guy. We’ve been doing business with Randy for years and will continue doing business getting you the best deal possible. A honest and all around good guy. We’ve been doing business with Randy for years and will continue doing business with him. More
by tinamsands
Employees Worked With
Randy Wells, Derek Bertles
