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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

January 14, 2020

Jordan was amazing with helping us. We had seen the car online and he had given us the best experience possible! He was very knowledgeable about the vehicle and listen to all of my wants and needs in a veh More

by jumper4.sh
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jordan Fields
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Jan 15, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Jordan! He is pretty amazing and loves his customers. Great to hear you had the "best experience" possible, that's the way it should be! Thanks again for choosing our dealership, we very much appreciate your business!

January 14, 2020

a great experience Jordan was very helpful with my daughter & I & was not pushy. He was very polite & courteous in my dealings with him. Jamie was very through & was wil More

by barbgehl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Jordan Fields
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Jan 15, 2020 -

Joe Machens Capital City Ford responded

Thank you for "highly" recommending our dealership! And, thank you for the very kind words for Jordan and Jamie. Great to hear they were able to help both you and your daughter with the purchase of your vehicle. Give us a call if either of you have any questions. Thanks again for your business. We wish you both Safe Travels!

January 14, 2020

Got to work right away and fixed my problem asap , thank you for your perfessionalism and friendly attitude will use your services again if needed More

by grammy1girl
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Jesse Edler
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Jan 15, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And Thank You for the 5 star review for our Service Dept, glad we could help out. We are here if you have any questions or need anything else, just let us know.

January 13, 2020

Great people to work with Angie in service was really helpful. We have had a total of 4 explores and they have been very good to us. Ford make a great vehicle More

by DALMARHELTON
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Steven Paul, Angie Hulsey
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Jan 14, 2020 -

Joe Machens Capital City Ford responded

Thanks for the GREAT review for Angie Husley and our Service Dept! We are here for you if you have any questions about the service, just give us a call. Thank you for choosing Capital City Ford, we very much appreciate your business. p.s. We think Ford makes great vehicles, too!

January 13, 2020

The service was fast and very friendly service tech that checked me in was very nice. I was very happy with the whole experience. Thanks More

by bkelleyib
Recommend Dealer
Yes
Employees Worked With
Steven Paul
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Jan 14, 2020 -

Joe Machens Capital City Ford responded

You are most welcome. And Thank You for the 5 star review for our Service Department, we loved seeing it. We hope to see you again, we appreciate your business.

January 13, 2020

Had a great experience buying from Brad Bartlett. He listened to what we needed and delivered. Thanks so much Brad. We will always come to you when shopping. More

by mamasaraj
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Devon Henry
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Jan 14, 2020 -

Joe Machens Capital City Ford responded

What a nice review for Brad Bartlett, Thank You! Yes, please come in to see Brad next time you are in the market for another vehicle. He'd love to work with you. Thanks again for choosing our dealership, we do hope to see you again!

January 12, 2020

Yesterday was my first time buying a car, but Brad and Devon made the process as easy as cutting a slice of cheesecake. Thank you. More

by harlanrmck
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Devon Henry
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Jan 13, 2020 -

Joe Machens Capital City Ford responded

First, Congratulations on purchasing your first car! That's exciting! Second, Thank You for the 5 star review for Brad and Devon, they are both really good at what they do and try to make the process as easy as possible. Lastly.....we are now craving a piece of cheesecake. Thank you for your business, we all wish you Safe Travels!

January 11, 2020

Jordan helped me with my first purchase of a vehicle and was very pleased with his business. He was very patient and willing to help with any question or suggestion we had. Will definitely be back for my ne More

by Cmayberry138
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
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Jan 13, 2020 -

Joe Machens Capital City Ford responded

Thank you so much for your very kind review for Jordan Fields. Buying a vehicle for the first time can be a bit stressful, so we are happy to hear that you were "very pleased". Yes, please, keep us in mind when you are in the market for your next vehicle, we'll be glad to help out. Thanks again and Safe Travels!

January 11, 2020

My experience there was excellent all the way around from the salesperson to the finance to the service department I highly recommend Joe Machens. I will refer all of my friends and family thank you for maki More

by ibjeeper04
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson and Arkeen great ppl., Matt Wilde, Dustin Prenger
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Jan 13, 2020 -

Joe Machens Capital City Ford responded

Thank you!! We love hearing our entire team was "excellent"! We would be most appreciative for recommending us to your friends and family, we promise to take good care of them. We all Thank You for your business and hope to see you again.

January 11, 2020

Always the BEST! Especially if you get to visit with Angie upon arrival! She is a fantastic customer service representative of your company! Always friendly, remembers who you are, is thorough, attentiv More

by DOUBLENICKEL
Recommend Dealer
Yes
Employees Worked With
John Lange, Randy Wells, Angie Hulsey, Dustin Prenger
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Jan 13, 2020 -

Joe Machens Capital City Ford responded

What a great review for Angie Hulsey and our Service Dept! Thank you so much for taking the time to leave a 5 star review for us, it means a lot to all of us. And, Thanks for your customer loyalty to our dealership - see you next time!

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