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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

January 20, 2020

A great experience! I was shopping around on auto trader for a truck and fate dropped me into the hands of Jesse Howe. I went to his dealership location, met him in person and took the truck for a spin and More

by Josh
Recommend Dealer
Yes
Employees Worked With
Jesse Howe
Jan 21, 2020 -

Joe Machens Capital City Ford responded

Thanks so much for choosing our dealership, Josh, we very much appreciate it. And, Congratulations on the purchase of your new truck. Please let us know if you have any questions, just give us a call or stop in. Thanks again!

January 20, 2020

They always do a great job the eco sport has been a great suv the service is always above and beyond Angie is so helpful and friendly all the staff is friendly More

by Dale from rolla
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 21, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Angie and our Service Dept Team! We loved seeing it. We hope to see you again next time your eco sport needs service. Thanks again for choosing our dealership, we very much appreciate your business.

January 19, 2020

Jesse was very understanding of my no credit situation and was very attentive to my likes and dislikes, Even was able to stay below my budget. Couldn’t be happier! Thank you to all that helped give me a More

by caseyhowe061617
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Travis Peterson, Jacob Thomas, Jesse Howe
Jan 20, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And, Thank You for the 5 star review and very nice words for Jesse. Great to hear you "couldn't be happier"! That's the way one should feel when shopping for a new vehicle. Congratulations and very Safe Travels"! Give us a call if you have any questions.

January 19, 2020

Roberto Smith and Billy the sales manager exceeded my expectations!! We had been to two other dealers; one in Columbia and one in JC. Our experiences there were pathetic at best. So when we stepped into More

by kdwhiteand
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Billy Underwood, Derek Bertles, Roberto Smith
Jan 20, 2020 -

Joe Machens Capital City Ford responded

You do matter! If it wasn't for loyal customers like you, our business wouldn't be the same. We very much appreciate you giving us a chance and loved hearing Roberto, Derek, Devon and Billy exceeded your expectations. That's the way it should be. Thank you so much for purchasing your Ford Edge from us, we very much appreciate it. Give us a call if you have any questions, we are here for you.

January 19, 2020

Bo and Mike where great to work with! I would recommend them for a future services. Thank you for taking the time to work with me! More

by Carter2721
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Joe Machens Capital City Ford responded

We assure you, the pleasure was all ours! Thank you for the 5 star review for Bo and Mike, they will appreciate seeing it. Thank you for choosing our dealership, we hope to see you again!

January 19, 2020

Very pleasant transaction! This dealership is all about the customer; we felt that Randy Wells went "above and beyond" to make us happy and comfortable resulting in a very pleas More

by davidwilson89.dw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
Jan 20, 2020 -

Joe Machens Capital City Ford responded

We all loved seeing this review for Randy Wells and Derek Bertles! And, loved hearing they made this a "very pleasant transaction" for you. That's what our goal is. Congratulations on the purchase of your new vehicle, we very much appreciate you choosing Capital City Ford.

January 18, 2020

John was upfront and honest with us the whole time, I never once felt like he was trying to make a quick buck. I would never hesitate to use John again. Great Guy!! More

by ethanwilliams1121
Recommend Dealer
Yes
Employees Worked With
John Lange
Jan 20, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for John Lange, we loved seeing it. He is a great guy that really takes care of his customers. We all appreciated your review for him. Thank you for choosing Capital City Ford!

January 17, 2020

Randy Wells is the best salesman. Worked hard to find the right car for me. Devon Henry explained paper work carefully. He is a nice young man and personable. More

by Escape
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Devon Henry
Jan 17, 2020 -

Joe Machens Capital City Ford responded

What a nice review for Randy Wells and Devon Henry! Great to hear they were able to find the "right car" for you. And....Thank you for taking the time to leave us a 5 star rating, we very much appreciate it.

January 17, 2020

Was very impressed with Jordan Fields as a salesman and by Jamie as a business manager. The best buying expletive had at a dealership. Jordan answered all of our questions and if he didn’t know the answer, More

by gdhoward65301
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Jordan Fields
Jan 17, 2020 -

Joe Machens Capital City Ford responded

That's great to hear! We love when we hear be were able to do better that USAA. Thanks for the 5 star review and very nice words for Jordan and Jamie, they will love seeing this. Stop in any time or give us a call if you have any questions. We really appreciate your business and hope to see you again.

January 16, 2020

Big shout out goes to the man of the hour. A individual that worked hard to find the right vehicle for the right price. Brad Bartlett. For months we were looking for a diesel truck to pull our new 30ft tr More

by Manuteo87
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Jan 17, 2020 -

Joe Machens Capital City Ford responded

What a great "shout out" to Brad Bartlett! Thank you so much for this 5 star review and great review. And, Congratulations on the purchase of your truck! Great to hear Brad was able to find you the "perfect truck" at the right price. Just give us a call if you have any questions. Thank you for your business, we very much appreciate it!

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