Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,361 reviews
January 24, 2020
Very friendly, worked with me on my payment. Explained all the features and terms. The coffee was very good and hot since it was a cold day it was nice. all the features and terms. The coffee was very good and hot since it was a cold day it was nice. More
by griffithjulie
Verified CustomerEmployees Worked With
Cody Byers, Jamie Wilson
January 24, 2020
I have never had such a good experience car shopping. The three people I dealt with were great. I was able to ask my questions and get them answered. I would definitely come back and tell my friends as well three people I dealt with were great. I was able to ask my questions and get them answered. I would definitely come back and tell my friends as well. More
by frickeps
January 23, 2020
Excellent buying experience. Brad was very helpful in making my trade process easy and simple. This is my second purchase from this dealership and both transactions were smooth and fair deals making my trade process easy and simple. This is my second purchase from this dealership and both transactions were smooth and fair deals More
by Tblack62
Employees Worked With
Matt Wilde, Brad Bartlett, Jacob Thomas
January 22, 2020
Excellent service. Darnell spent time making sure we new what all was on our MKX and how it worked. Paperwork went fast. Thanks for everything. what all was on our MKX and how it worked. Paperwork went fast. Thanks for everything. More
by lpae12
Employees Worked With
Devin Henry 5stars, Darnell Thomas
January 22, 2020
They are very accommodating and .treated me with respect and were very helpful. They put me in a beautiful and reliable car and were fair. and were very helpful. They put me in a beautiful and reliable car and were fair. More
by mrshcllhn
Employees Worked With
Cody Byers, Jacob Thomas
January 22, 2020
Matt Wilde and Cody Byers were phenomenal with buying my 2020 Ford Explorer. They made the process so easy! I let them know the car I wanted and I’ve never had a major purchase go so smoothly. These guys ma 2020 Ford Explorer. They made the process so easy! I let them know the car I wanted and I’ve never had a major purchase go so smoothly. These guys make sure you’re 100% happy and taken care of before you leave the lot. More
by KCain92
Employees Worked With
Matt Wilde, Cody Byers, Travis Peterson, Angie Hulsey
January 22, 2020
My experience was terrific, Brent Simmons and the finance team were awesome and Thanks to Devon for staying late to finalize everything. Thanks again everyone team were awesome and Thanks to Devon for staying late to finalize everything. Thanks again everyone More
by Martyrush
Employees Worked With
Brent Simmons, Devon Henry, Travis Dometrorch
January 21, 2020
My husband & I had a very good experience purchasing our new vehicle. Christian did an awesome job! If you need a new vehicle, see Christian. new vehicle. Christian did an awesome job! If you need a new vehicle, see Christian. More
by Rbosage
January 21, 2020
No pressure sales team and great customer. Brad was awesome. He answered all of my questions and went out of his way to work around my crazy schedule. And I love my new car! awesome. He answered all of my questions and went out of his way to work around my crazy schedule. And I love my new car! More
by OliviaGray
Employees Worked With
Brad Bartlett, Jamie Wilson
January 21, 2020
Very easy and quick experience. Appreciated the no hassle experience. Jerad was knowledgeable about the car and very helpful. Finance part was excellent very smooth process. Best car buying experience I’ve h experience. Jerad was knowledgeable about the car and very helpful. Finance part was excellent very smooth process. Best car buying experience I’ve had thus far. More
by Esw6019
Employees Worked With
Devon Henry, Jerad Miller
