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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,361 reviews

January 28, 2020

It was a fun experience with randy hughley recomend him knows what he is doing I am definitely going back to do business with him More

by calebkempker2013
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jan 28, 2020 -

Joe Machens Capital City Ford responded

When a customer tells us that they had a "fun experience" when purchasing a new vehicle, we know we are doing this right! Thanks so much for the great 5 star review for Randy Wells, we loved seeing it. And, Congratulations on the purchase of your new vehicle! Yes, please, come on back in when you are in the market for your next vehicle, we'll be glad to make it another fun experience for you!

January 28, 2020

Quick and efficient and friendly. not being able to make an appointment always makes me a little nervous, but this time was perfect and I was in and out More

by thomasfam
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Steve Joplin, Angie Hulsey, Dustin Prenger, Jesse Edler
Jan 30, 2020 -

Joe Machens Capital City Ford responded

"Perfect" is always good! Thanks for the 5 star review for our Service Dept - we appreciate it. And, hope to see you again!

January 28, 2020

Traded in car for upgraded got a new 2019 ford escape eric did awesome and was very knowledgeable and I would recommend him to anyone More

by cshassard1
Recommend Dealer
Yes
Employees Worked With
Eric Hunt
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new 2019 Ford Escape! And, Thanks for the 5 star review for Eric Hunt. He will love seeing your review. Let us know if you have any questions. Yes, please, feel free to recommend Eric to your friends and family, we would appreciate it!

January 28, 2020

great experiance thay made buying my car easy no high pressure just told thrm what I wanted and what I wanted to pay for the car easiest car buying ever More

by smokeysdad69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam heyden, Devon Henry
Jan 30, 2020 -

Joe Machens Capital City Ford responded

A 5 star review, "great experience" and "easiest car buying ever" - it just doesn't get much better than that! Thank you for taking the time to leave us this awesome review for Devon Henry and our dealership. We very much appreciate it!

January 28, 2020

Service was good salesman was good to deal with and wasn’t pushy at all which was the best part of all!! Thank you Cody for your help!! More

by hvaughn8807
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Thanks for the great review for Cody Byers. It doesn't get any better than seeing a positive review for our dealership, we really appreciate it. If we can be of any help or answer any questions you may have, please just give us a call. Thanks again!

January 28, 2020

EXPERIENCE WAS A GOOD ONE I HAD AN EMPLOYEE OF YOUR COMPANY PICK THE CAR UP AND TAKE IT IN FOR SERVICE, WHICH IS VERY HELPFUL TO ME. I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE More

by dtemmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VERNON SCHMITZ IS THE REASON I DO BUSINESS WITH YOU., Angie Hulsey
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Vernon Schmitz will love seeing your comment. And we all love seeing your 5 star review for our Service Dept. Thank You!!!!

January 28, 2020

Service was very quick. I arrived right at my appointment time. I was immediately taken inside and the service department took over. I was expecting to have to wait at least More

by germangypsy65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 30, 2020 -

Joe Machens Capital City Ford responded

You are welcome! Loved hearing our Service Team was able to get you in and out in less than 45 mins. Thank you for choosing our dealership. We hope to see you again!

January 27, 2020

I was treated respectfully and pleasently I had went to 6 dealerships this week to replace a car that was hit by a deer. I had been renting a vehicle while looking for my next vehicle. I had More

by squirrel_247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Jan 27, 2020 -

Joe Machens Capital City Ford responded

We are glad to hear Doug Keeler was able to make this your "last stop". too! Thanks for the great review, we loved seeing it. Congratulations on the purchase of your new vehicle. Let us know if you have any questions. We hope you have "Safe Travels"!

January 27, 2020

Awesome Place Best Waiting area I have ever been in and I travel all over the country working. Best service and a great atmosphere and people by far. More

by rdtdwll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 27, 2020 -

Joe Machens Capital City Ford responded

All our customers love our customer lounge, it makes it very easy to wait for your vehicle to be serviced. And, Angie....well, our customers always give her a 5 star rating. Great to hear you agree! Thanks so much for the awesome review, we all appreciate it!

January 27, 2020

Great service, would recommend to anyone looking to get a new or used vehicle. Was able to work to get monthly payments down into my budget. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Devon Henry
Jan 28, 2020 -

Joe Machens Capital City Ford responded

Thanks so much for the 5 star review! We love it! Great to hear Brad and Devon were able to help you with getting the payment to where you wanted it. Give us a call or message us if you have any questions. Thank you for choosing our dealership, we appreciate your business.

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