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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,361 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,362 reviews

January 29, 2020

Cody Byers was awesome to work with! He found me the perfect vehicle within my budget. He walked me through every feature on the car! More

by morgan_haines
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Thanks for the "awesome" review for Cody Byers!!! Great he was able to find you the "perfect" vehicle. Much thanks for choosing our dealerships, we very much appreciate it. Drop in or give us a call if you have any questions, we'll be glad to help out.

January 29, 2020

Joe Machens took care of all my concerns Machens got me in and diagnosed everything in one day with a vehicle to drive to get to work. parts came in quick and got the repairs done within one More

by CASSIE.HILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for our Service Department. Great to hear they took good care of you and your vehicle. Give us a call or stop in if you have any questions. We hope to see you again!

January 29, 2020

Having purchased several vehicles from this dealer over the years, the experience is rather painless. They provide good sales, service, and support. It is not an unpleasant experience. More

by bgipe
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Joe Machens Capital City Ford responded

"Painless is good"! 5 Star reviews from our loyal customers are even better! Thank you for choosing our dealership both for our Sales and Service Departments. You are truly a valued customer.

January 29, 2020

good job in fixing the problem We have been going to this dealership for 20 years. buying new and used cars. they have taken care of most of our services to our vehicles. More

by jkillday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers. Thank you so much for this 5 star review for our dealership, it's customers like you that make is all worth it!

January 29, 2020

Wow!! I wish I had more words to say how wonderful Machens Capital City is! Such professionalism and also caring service always. They truly treat you like you are part of their family. More

by sarah.umlauf
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom McCormick 5 Stars, Matt Wilde
Jan 30, 2020 -

Joe Machens Capital City Ford responded

You now are part of the Joe Machen Capital City Ford family! Thank you so much for the awesome review, we loved it! See you again!

January 29, 2020

Randy was very helpful and patient with me trying different vehicles and changing my mind. He was very good at explaining all my options and made my decision very easy. Will go back again and again. More

by b_eggemeyer
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Jamie Wilson
Jan 30, 2020 -

Joe Machens Capital City Ford responded

We hope you do come back "again and again"! Any time! Thank you for the 5 stars for Randy Wells, he really takes great care of his customers. We appreciate you taking the time to let us know!

January 29, 2020

The experience was Great! We moved thru the process very guickly and Darnell was a great asset in getting me into my 2017 Escape. Thanks More

by Jay_Barnhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Derek Bertles
Jan 30, 2020 -

Joe Machens Capital City Ford responded

You are most Welcome! And, Thank You for the 5 star review for Darnell Thomas. Loved hearing he made it a "great experience" for you! If you have any questions about your Ford Escape, just give us a call!

January 29, 2020

They are very helpful and get job done right. I done most of the maintenance on two of my vehicles with you. Also I like the coffee and soda for the customers More

by kc60chiefs
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for our Service Dept! We loved seeing it. And, Thank you for your business and stop in any time for a coffee and soda. We'll have them waiting for you!

January 29, 2020

The sales staff customer service is excellent! We have been looking to buy a used truck for months and the dealership made us a deal we couldn't refuse. They were very helpful and addressed each o More

by kh5tmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Ben McGrail, Billy Underwood
Jan 30, 2020 -

Joe Machens Capital City Ford responded

Thank you, Thank you!!!! We love seeing the 5 star for our "sales team"! They will very much appreciate it. Congratulations on the purchase of your truck. Let us know if you have any questions, we'll be glad to help out. Thanks again, your business is appreciated.

January 28, 2020

I have purchased many vehicles from Joe Herx over the years. He has always been honest and straightforward with me. He genuinely cares for his customers. More

by DHENTGES0
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Billy Underwood
Jan 28, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than seeing a positive review from one of our repeat, loyal customers. Thank you for taking the time to tell us about working with Joe Herx, we all appreciate it. And, we hope to see you again.

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