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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,362 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,362 reviews

February 04, 2020

Thank you very much Bo Havein...well the whole team you took very good care of us...very satisfied customers very in love with our Ego sport More

by myellegemini45
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Travis Dometrorch
Feb 04, 2020 -

Joe Machens Capital City Ford responded

It always music to our ears when a customer lets us know they are "in love" with their new car! Thanks so much for the 5 star review for Bo and .......the whole team! We really appreciate it! We are here if you have any questions, just let us know. Thanks again!

February 04, 2020

great people Great helpful people Unfortunately the actual building badly needs an update and much larger space Hard to pull in, park, very very tight spaces! More

by JANETAKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for our Service team, we very much appreciate it. Your review will be forwarded to our GM so he is aware of your comments. Thank you again for your business.

February 04, 2020

angie is the best needed a new battery after angie did her evaluation. she also had me see Vernon in parts for an interior part that is out of production. he gave me More

by whmelcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vernon in the parts department., Angie Hulsey
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Excellent review for Angie and Vernon, they will love seeing this. Great to hear they took care of you. Hope you are able to track down that part. Thanks again!

February 04, 2020

Thank you, Doug for teaching me how to use my new car I traded in my Ford Fusion for one that was ten years newer. Doug and Jamie stayed late and made sure that I knew how to use the all the functions on More

by raven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Jamie Wilson
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Thank you for the excellent review for Doug and Jaime, we love seeing it. And, congratulations on the purchase of your new Ford Fusion. Hybrids have come a long way over the past 10 years, hope you love this one. Thanks for choosing our dealership, we appreciate your business.

February 04, 2020

Best car purchasing experience I've ever had!! To start this process, I relayed my budget to Mr. Hayden. To my surprise, he never once offered me a vehicle over that price and always kept my best i More

by mdhoskins1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hayden
Feb 05, 2020 -

Joe Machens Capital City Ford responded

Well, this is certainly a terrific review for Sam! He is going to love seeing this, Thank You so much. We appreciate you taking the time to let us know about your "best car purchasing" experience, that's the way it should be. We are here for you if you have any questions, just give us a call. Thanks again for your business, we hope to see you again.

February 03, 2020

Everyone was friendly,helpful and made the car buying experience a breeze. I would recomend Darnell and the sales team at Joe Machens Capital City Ford. THUMBS UP!! More

by eridge
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Darnell Thomas
Feb 03, 2020 -

Joe Machens Capital City Ford responded

Thank you for the "THUMBS UP"!!! We love it!! Great to see the 5 stars for Darnell and our sales team, we appreciate it. We hope to see you again.

February 03, 2020

The service was great but I think 50.00 was a little steep for just an oil change. I didn’t have anything else done to the vehicle More

by hart2814
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Thank you for the positive review and letting us know our Service was "great"! We appreciate it. As for the pricing, we always do more for our customers than just an oil change when they come in to make sure their vehicle is road ready. We do a thorough vehicle inspection, check tire pressure and top off all fluids. We also use genuine Ford parts or Ford approved parts and our technicians are all trained. Hope that helps.

February 03, 2020

Service attendant was very helpful, kind, considerate, and not pushy - trying to sell me service I didn’t need or want. Service was rather quick considering it was a busy day at the dealership. More

by REALTORANDMOORE
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for our Service Dept, we very much appreciate it. Hope to see you again! Give us a call if you have any questions.

February 03, 2020

Joe Machens has a great service department. And they offer a great service by giving people rides back-and-forth to work while your vehicle is being serviced. More

by waldo993
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Dustin Prenger
Feb 04, 2020 -

Joe Machens Capital City Ford responded

Glad you liked our shuttle service! It is just one of the ways we say "Thank You" to our customers for choosing our dealerships. And, Thank You, for the 5 star review for our "great" service department, we really appreciate it.

February 03, 2020

As usual, my husband and I had a great experience trading in my vehicle! Bradley Kellerman was extremely pleasant to work with, and had everything ready for us to come in and work on getting the vehicle we h More

by summerdkoenig
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Travis Dometrorch, Jamie Wilson
Feb 04, 2020 -

Joe Machens Capital City Ford responded

We "love" that you "love" your new vehicle! And, we also love this 5 star review for Brad Kellerman and our team. Thank you for choosing our dealership, we appreciate the customer loyalty. We hope to see you again, stop in if you have any questions or need anything. Safe Travels!

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