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Joe Machens Capital City Ford
Jefferson City, MO
7,362 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,362 reviews
February 08, 2020
You always get a good deal when we deal with Doug(Flex) He listens and finds what we ask for then gets the best deal possible. This time it was a truck for our son. Just what he was looking for!!! He listens and finds what we ask for then gets the best deal possible. This time it was a truck for our son. Just what he was looking for!!! More
by donwhitener. Weed
Employees Worked With
Tom Stegeman. , Douglas Keeler
February 07, 2020
Every one was very nice, darnell treated me very well an took care of everything... even though we had a little miscommunication they apologized. It was alright took care of everything... even though we had a little miscommunication they apologized. It was alright More
by Emily
Employees Worked With
Darnell Thomas
February 07, 2020
It’s always a pleasure doing business with Mike Rogers and the Joe Machens team. Thanks for all your help and an easy and smooth process. and the Joe Machens team. Thanks for all your help and an easy and smooth process. More
by shannon
February 06, 2020
I found Bo and the entire team to extremely courteous and helpful with every aspect of my car buying experience.I will definitely be coming back to this location for all my future purchases and will recommen helpful with every aspect of my car buying experience.I will definitely be coming back to this location for all my future purchases and will recommend them to everyone. More
by Mnick2013
February 05, 2020
Great service! Very friendly. Drops off and picks up from work and text information about vehicle to keep you updated. Haven’t had any problems! work and text information about vehicle to keep you updated. Haven’t had any problems! More
by Shelleyjohnson010
Verified CustomerEmployees Worked With
Steve Joplin
February 05, 2020
I was very satisfied with the professional attitude of Brad in reference to my acquiring a 2019 Ford Flex. I live in New York and he made me feel like i lived in Missouri.It was a very satisfying experien Brad in reference to my acquiring a 2019 Ford Flex. I live in New York and he made me feel like i lived in Missouri.It was a very satisfying experience.He and Devon were great.Thanks fellas great job. More
by Hearse
Employees Worked With
Brad Bartlett, Devon Henry
February 05, 2020
Mike and his team made the whole process very easy and accommodating! He responded to my questions quickly and made me feel like he always had time for me. Very friendly and helpful. Even acknowledged my accommodating! He responded to my questions quickly and made me feel like he always had time for me. Very friendly and helpful. Even acknowledged my birthday! That’s customer service! More
by yorkiekboyce
February 05, 2020
Great purchase experience! Traded in our 2013 F150 for 2019 model and overall experience was great! I had started checking inventory on line and working with Shawn over the phon Traded in our 2013 F150 for 2019 model and overall experience was great! I had started checking inventory on line and working with Shawn over the phone before selecting one for a test drive. Shawn had vehicle ready for us and after discussions with Shawn we decided this was the one we wanted. The rest of the process was a breeze. Travis came in to explain what our best price/financing options would be, which worked out great for us. Matt did the final finance paperwork which is always quick and first rate. Since purchasing our first vehicle in 2013 from this dealership they've always been great to work with whether it's service or sales. More
by Snap777
Employees Worked With
Matt Wilde, Travis Dometrorch, Shawn Wagner
February 04, 2020
I thought the dealership along with its employees was amazing. A big thank you to Jesse Howe for being so patient and willing to help at any time! amazing. A big thank you to Jesse Howe for being so patient and willing to help at any time! More
by srstone1231
Employees Worked With
Jesse Howe
