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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,362 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,362 reviews

February 20, 2020

Very friendly and welcoming atmosphere. Great experience. They had the truck ready for us when we got there. In and out in just over 2 hours. More

by RHELMERS0
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Billy Underwood
Feb 20, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your truck! And, Thank You for choosing our dealership and leaving such a nice review for our team. Much appreciated!

February 20, 2020

I had an awesome experience working with Mike and the team at Joe Machens Capital Cory Ford! I highly recommend anyone looking for used or new to come here! More

by Jordenbax
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Ben McGrail
Feb 20, 2020 -

Joe Machens Capital City Ford responded

What an "awesome" review for Mike and our team here at Capital City Ford! Thanks so much, we really loved seeing your review and recommendation. Much appreciated!

February 20, 2020

Christian listened well and quickly found a vehicle that met my needs. Brian had a great attitude and answered all of my questions in stride. More

by 3rd ford
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Brian Lorts
Feb 20, 2020 -

Joe Machens Capital City Ford responded

Great to hear Christian and Brian were able to quickly help you find the vehicle that met your needs. Thank you for the 5 star review, we very much appreciate you taking the time to let us know about your experience at our dealership.

February 19, 2020

I appreciate how Angie always offers an honest assessment of our cars’ service needs and puts it in words that a non-mechanic can understand. More

by bellsic
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Feb 19, 2020 -

Joe Machens Capital City Ford responded

Angie is the best when it comes to taking care of our Service customers! Thanks so much for the 5 stars for her, she will love seeing this. We appreciate you taking the time to let us know how we are doing!

February 19, 2020

Good great great great. Done in a timely manner. The shuttle driver Tom was great. Very timely both service and shuttle. Archie does not like to wait. Thank you. By the way we l. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Feb 20, 2020 -

Joe Machens Capital City Ford responded

We "love" that you "love" your Ford Escape! We also love this review and promise to do our best to never keep Archie waiting! Thanks for the great review, it gave us a chuckle! See you next time!

February 19, 2020

great service department took great care of my mustang - i bought 2 mustangs at Joe Machens - and will buy my next mustang there in a few years also a great waiting room !!! More

by Don Gerling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
Feb 20, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers who leave us 5 star reviews! We'll be here when you are ready for your next Ford Mustang, just stop on in. Thank you for your customer loyalty to Joe Machens Capital City Ford, we appreciate your business.

February 18, 2020

Roberto Smith was very professional and respectful to us. Clean and neat building. Other people very friendly also. Had different years and models to choose from. More

by Sisbub
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Roberto Smith, Travis Wood
Feb 18, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Roberto Smith and our dealership! We appreciate you taking the time to let us know how we are doing. Hope to see you again!

February 18, 2020

I recently purchased my first car! After driving a few different cars I was able to find the perfect one. Mike Rogers was patient and great to work with throughout the entire process! More

by tiffany_weaver
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Bertles
Feb 18, 2020 -

Joe Machens Capital City Ford responded

Very nice to hear Mike Rogers was able to help you find the "perfect" first car for you. Congratulations! Thank you for choosing our dealership, we very much appreciate your business.

February 18, 2020

The sales person was friendly and knowledgeable and was able to take care of my needs. The dealership had plenty of inventory for me to look at with my wife. More

by Dabjc
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Jamie Wilson, Brian Lorts
Feb 19, 2020 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review, we loved seeing it! We very much appreciate you choosing our dealership, Thank You! Let us know if you have any questions, we'll be glad to help out.

February 17, 2020

Employees were friendly to customers. Great selection. Excellent salesman who worked hard to get things done and very knowledgeable. I felt employees were not nice to each other..overheard two salesman ba More

by bajopasson
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jesse Howe
Feb 18, 2020 -

Joe Machens Capital City Ford responded

Thank you for your 5 star rating for Jesse. We appreciate it. We also thank you for letting us know about our employees. We are forwarding your review to our General Manager so that he is aware of it and can look into it. Our apologies for this.

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