Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,578 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,578 reviews
June 19, 2025
Josh was a very knowledgeable salesman. He was very polite and easy to work with. He was very polite and easy to work with. More
by lar112253
Employees Worked With
June 19, 2025
Everything went great! Communication was really great. Shane kept us informed in where the vehicle was at getting inspected Communication was really great. Shane kept us informed in where the vehicle was at getting inspected More
by brendamoss1965
Verified CustomerJune 19, 2025
Pleasure doing business. My 4th auto purchase from a great dealership They care about the customers My 4th auto purchase from a great dealership They care about the customers More
by Greg.mac1961
June 18, 2025
This is a really nice dealership. Shane went above and beyond to find us exactly what we wanted. The price of our new vehicle and the trade in price were good. We appreciated the offe Shane went above and beyond to find us exactly what we wanted. The price of our new vehicle and the trade in price were good. We appreciated the offer being realistic and not a low ball dog and pony show we have experienced elsewhere. Once we decided on the vehicle we wanted the paperwork process went quickly and smoothly. I have had some questions after the sale and Shane always responds quickly. More
by ritakivy
June 16, 2025
They were the first ones to reply to my internet build and follow up with all the progress from our communications. Always getting closer to what we wanted. and follow up with all the progress from our communications. Always getting closer to what we wanted. More
by sagh65052
Employees Worked With
June 16, 2025
I can’t say enough about Thomas he was pleasant to talk with and answered all my questions in a positive way would definitely do business with Thomas and Ford again will send customers his way with and answered all my questions in a positive way would definitely do business with Thomas and Ford again will send customers his way More
by Lrobinett
June 15, 2025
Mike was amazing to deal with! Very helpful and informative, if he didn't know something we asked about, he went and got the answer right away! Thank you for your help, Mike! Very helpful and informative, if he didn't know something we asked about, he went and got the answer right away! Thank you for your help, Mike! More
by Daniel & Susanna Hunter
June 15, 2025
Had a great experience working with Thomas and Josh to buy my Bronco Sport Heritage. buy my Bronco Sport Heritage. More
by BroncoSport
June 15, 2025
Quick, reasonable, willing to negotiate, great sales staff. Did the deal! Would highly recommend. They accommodated our quick sale and got us on our way. staff. Did the deal! Would highly recommend. They accommodated our quick sale and got us on our way. More
by Eydie
June 14, 2025
Keith was extremely knowledgeable. He made us feel very welcome and comfortable. It was a pleasure meeting him and visiting with him both days we were there. We can't say that about an He made us feel very welcome and comfortable. It was a pleasure meeting him and visiting with him both days we were there. We can't say that about anyone that we've dealt with before at other dealerships Everyone else we met and/or worked with were also nice to us. Thanks and keep up the good work. More
by RONALD.KIMBALL
