Joe Machens Capital City Ford

Kieth was our sales man and he was extremely informative and easy going! He was patient and never made me felt pressured or rushed into anything. It was an overall positive experience and I love my new car! and easy going! He was patient and never made me felt pressured or rushed into anything. It was an overall positive experience and I love my new car! More

Jalen was very friendly and helped us out a lot. Overall a good buying experience Overall a good buying experience More

Christian and the entire team were incredible. We can from about 3 hours away, but he sent videos and pictures beforehand. And I knew all the fees before I got to the dealership. He wasn’t pushy, We can from about 3 hours away, but he sent videos and pictures beforehand. And I knew all the fees before I got to the dealership. He wasn’t pushy, just supportive and helpful. I was very comfortable with him. More

Best customer service and experience by far! Jaden made the process fast and smooth! He’s not pushing to sell and wants to make sure you are taken care of! No markups! Did not have to wait hours Jaden made the process fast and smooth! He’s not pushing to sell and wants to make sure you are taken care of! No markups! Did not have to wait hours and did everything online; even signing papers through docusign! They got the car delivered to me as well! Thanks!!! More

Jaden was absolutely great to work with! No pressure sale and did everything I needed in a very speedy manner! No pressure sale and did everything I needed in a very speedy manner! More

The Croc star, Keith, and the other employees involved in the purchase of my new Ford Escape were great! Thanks guys! the purchase of my new Ford Escape were great! Thanks guys! More

As always good pricing on high quality vehicles. Staff is knowledgeable, professional and eager to serve their customers. This is a top notch dealer that I will continue to do business with for man Staff is knowledgeable, professional and eager to serve their customers. This is a top notch dealer that I will continue to do business with for many years. More

I purchased this car sight unseen and Christian walked me through the process where I felt comfortable to move forward. He even arranged drivers to bring the car to the airport to meet me so it would cut dow through the process where I felt comfortable to move forward. He even arranged drivers to bring the car to the airport to meet me so it would cut down on my travel back to Nashville. Top of the line service by Christian and Joe Machens Ford! More

We love our new truck and the Machens team was great to work with. Bill started the process with us and worked hard to find us what we were looking for. When we showed up to look and Bill wasn’t availabl work with. Bill started the process with us and worked hard to find us what we were looking for. When we showed up to look and Bill wasn’t available because he was working with another customer, he was happy to let Josh help us. Josh listed to what we wanted and worked to get us the best price he could. More

I recently purchased a car from Joe Machens Capital City Ford and had an incredible experience. My salesman, Jaden, was exceptional. He was knowledgeable, patient, and went above and beyond to ensure I foun Ford and had an incredible experience. My salesman, Jaden, was exceptional. He was knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle. The entire process was smooth and hassle-free. I couldn't be happier with my purchase and highly recommend this dealership. More