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Joe Machens Capital City Ford
Jefferson City, MO
7,600 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,600 reviews
July 12, 2025
Salesman was friendly and helpful. Purchase was a quick , easy transaction. Overall it was a good experience. Purchase was a quick , easy transaction. Overall it was a good experience. More
by Amanda S.
Verified Customer
July 11, 2025
Mike Gross was so helpful! ! I would definitely recommend him! He made it super easy and got me the best deal! ! I would definitely recommend him! He made it super easy and got me the best deal! More
by morgansheppardd
July 11, 2025
They were easy to talk to and work with. They made the process quick and simple. They made the process quick and simple. More
by renee_asmus
July 11, 2025
Courteous, friendly, eager to assist. Professional, honest, knowledgeable. I enjoyed working with them. First rate Professional, honest, knowledgeable. I enjoyed working with them. First rate More
by ssf102790
July 07, 2025
Great service, caring people. I would recommend them to everyone wanting to buy a car. I would recommend them to everyone wanting to buy a car. More
by PCKNUDSEN1
July 07, 2025
Ford has never disappointed me. I have only owned Ford vehicles and from the dealership to online customer service, I have always been satisfied. Thanks to Damon who displayed com I have only owned Ford vehicles and from the dealership to online customer service, I have always been satisfied. Thanks to Damon who displayed commendable customer service, went above and beyond to ensure that at the end of my visit, I would be a satisfied customer. Thank you Damon! I love my new Ford Explorer! Ford is blessed to have you as a member of their team. You genuinely care for your customers. More
by SHEVYQ68
July 07, 2025
Damon Crocker was an excellent salesman. He did a great job showing us the different models and trim levels for the vehicles we were interested in. Allowed us to test drive as many different He did a great job showing us the different models and trim levels for the vehicles we were interested in. Allowed us to test drive as many different cars as we wanted to and did not pressure us in any way. He worked out all the details to get the car ready for delivery and kept us informed on how the process was going. It was a wonderful experience to work with him throughout. More
by Joe and Donna Robinson
July 07, 2025
I bought a car. that is review enough. We’ll see what the service is like that is review enough. We’ll see what the service is like More
by lakehse3012
July 05, 2025
The whole process was easy, hassle free and it was a good experience, all the way around experience, all the way around More
by DEGRABINSKI
July 05, 2025
Good experience. No nonsense negotiations. Everyone was professional and took a lot of the stress out out of the process. No nonsense negotiations. Everyone was professional and took a lot of the stress out out of the process. More
by benjmill
