Joe Machens Capital City Ford

Very friendly and professional. Jacob took care of my wants and needs for my new car wants and needs for my new car More

Absolutely Fabulous from start to finish. Brad was friendly, helpful and patient. He covered every detail and made our transaction smooth. He has even followed up after to help with questions. I have friendly, helpful and patient. He covered every detail and made our transaction smooth. He has even followed up after to help with questions. I have been in and out of many car dealerships through the years but our experience here will keep us coming back. More

Machens Capital City Ford made the entire experience seamless. Salesman, Christian, was helpful, fun, efficient - really hustled! seamless. Salesman, Christian, was helpful, fun, efficient - really hustled! More

Mike And Billy we’re more than helpful in finding me a car and working with me. They explained everything and we’re understanding in what I was looking for. Thank you! car and working with me. They explained everything and we’re understanding in what I was looking for. Thank you! More

Had 9:15 appointment on 6/14/21 called at noon had not started on it yet did not call when done. I called next day around 9am said it was ready Since then I added 18 oz of brake fluid 8/10/21 Recall # 20 started on it yet did not call when done. I called next day around 9am said it was ready Since then I added 18 oz of brake fluid 8/10/21 Recall # 20S31 Brake Master Cylinder More

Very friendly staff. Nice waiting areas, free drinks and such is very nice. Would be better if when buying a used car, you wouldn't have to cross the busy street. I'm glad I wasn't financing, the paperwo such is very nice. Would be better if when buying a used car, you wouldn't have to cross the busy street. I'm glad I wasn't financing, the paperwork and buying process took entirely too long. More

I think it was a good experience and everyone was good to work with. The truck seems to be just as it was supposed to be. work with. The truck seems to be just as it was supposed to be. More

Excellent sales cycle experience. Found me exactly what I wanted for the price in a very efficient manner and yet no pushiness seen in other sales environments. Phillip also made sure the Bluetooth was setup wanted for the price in a very efficient manner and yet no pushiness seen in other sales environments. Phillip also made sure the Bluetooth was setup and I got my second key. More

They are close to me, and I know a lot of people that work there. The dealership has always went out of their was to get things fixed as soon as possible. work there. The dealership has always went out of their was to get things fixed as soon as possible. More

Keith was the first, after many online dealer searches, to connect to me … @ 7:57 on Monday morning I might add. 😂 He really worked with me and went above and beyond in helping me find the best deal that to connect to me … @ 7:57 on Monday morning I might add. 😂 He really worked with me and went above and beyond in helping me find the best deal that wd suit my needs. I probably wasn’t the most cooperative client he’d had but he employed high level professional sales techniques and it earned him a sale. I’m a retired sales rep so I recognize professionalism when I see it … and when I don’t. He definitely had it. Kudos to Keith! More