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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,503 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,503 reviews

August 20, 2021

Always great to work Bo and everyone at Joe Machens JC. These guys always go above and beyond to find the right car for you! Thank you all again! More

by StephanieRoberson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Ben McGrail
Aug 23, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Stephanie! Enjoy your new to you car :)

August 18, 2021

The overall buying experiance was "ok" have been trying to get ahold of our salesman since the purchase of our vehicle about a few issues with no return phone calls and or emails. More

by Ash W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry , Billy Underwood
Aug 19, 2021 -

Joe Machens Capital City Ford responded

Hi Ash, if you let me know what sales person you worked with, I can forward your message on to them!

August 17, 2021

Both Bo and Doug were awesome!! Got us in and out pretty quick. Very good guys to work with! Thank you guys again!! We'll definitely be back! More

by Tiffine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
Aug 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, we can't wait to help you again, until then enjoy your latest purchase!

August 16, 2021

This is the third time we have dealt with Randy Wells. Because he was so efficient, friendly, and knowledgeable with the first truck he sold us, we knew that we always wanted to deal with him. He makes More

by Don and Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Aug 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Don and Peggy, your continued support of our dealership means a lot to us. Enjoy your latest purchase!

August 16, 2021

Very satisfied with dealership. Sales and finance Very satisfied with dealership. Sales and finance departments did a great job. They stayed late to complete transaction. Everyone was so helpfu More

by 1way2linmor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Jacob Thomas
Aug 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind review, enjoy your new car!

August 13, 2021

Jacob was very helpful with my explorer purchase!! He make the process very easy! Jamie in the financial department was very nice easy to work with! More

by Chelseahite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Cahill
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Woo! We are so happy to hear that Jacob was so great to work with! Enjoy your new car!

August 13, 2021

Doug and John were awesome! Down to earth people that aren't just trying to make a quick buck. Would recommend them to any of my family or friends. More

by zmcburney91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, John Lange, Cody Byers, Jacob Thomas
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it! Enjoy the car!

August 13, 2021

Great service and very informative staff! Was able to tell them through the website and buy the time I got there, they had everything ready to go for me from the test drive to purchasing the vehicle. More

by cfries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Thomas, Jalen Sands
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

August 13, 2021

I know I could only rate 5 stars as an option but in reality we had 10 star service AT EVERY POINT. I also at 33 years old with 3 kids never thought I would even test drive yet alone buy a Mini-Van! Wel More

by Amanda Weed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, John Lange, Brian Lorts, Jacob Thomas, Jacob Cahill
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Awww, thank you so much, Amanda, what an amazing review. Keep on enjoying the Odessey!

August 12, 2021

Salesman was courteous and helpful in finding the vehicle I was interested in. Final offer was one I was reasonably satisfied with. Jordan was very busy that day More

by dlecure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jordan Fields
Aug 16, 2021 -

Joe Machens Capital City Ford responded

We are so happy to hear you had such a great experience! Enjoy your car!

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