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Joe Machens Capital City Ford
Jefferson City, MO
7,503 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,503 reviews
August 27, 2021
Mike and Derrick were super helpful during the whole process. We got a car we love at a fair price and couldn't be happier. Thanks Machens! process. We got a car we love at a fair price and couldn't be happier. Thanks Machens! More
by ABROWN28
Verified Customer
August 26, 2021
Cody Byers went out of his way to show me all cars he thought I would like in my price range till I found the perfect car. He was professional and great to work with. thought I would like in my price range till I found the perfect car. He was professional and great to work with. More
by Joann
Employees Worked With
Cody Byers
August 25, 2021
Very nice and hospitable. Very clean. The team made buying my new truck easy. I would definitely recommend Machens Capital City. I will be back. buying my new truck easy. I would definitely recommend Machens Capital City. I will be back. More
by jay3860
Employees Worked With
Douglas Keeler, Randy Wells
August 25, 2021
We came in lookig for adeal. Things didnt go so great on financing but after a long day they were able to get us our new car. Thanks guys financing but after a long day they were able to get us our new car. Thanks guys More
by buffyarlen
Employees Worked With
Randy Wells, Jamie Wilson, Joseph Barkho
August 25, 2021
Came for a test drive, they did everything they could to get me the truck I wanted for the payment I wanted in a pretty quick time. get me the truck I wanted for the payment I wanted in a pretty quick time. More
by Daniel.Woodling83
Employees Worked With
Matt Wilde, Brian Lorts, Jalen Sands
August 24, 2021
Bo was fantastic to work with! His goal was to make sure Bo was fantastic to work with! His goal was to make sure we were extremely happy when we left with our vehicle! From the minute we met him he was gre Bo was fantastic to work with! His goal was to make sure we were extremely happy when we left with our vehicle! From the minute we met him he was great! More
by terrigriggs57
August 23, 2021
Our salesman was knowledgeable, friendly, and not pushy. The gentleman in Finance was friendly, prompt, and not pushy. The dealership had nice restrooms and refreshments. The gentleman in Finance was friendly, prompt, and not pushy. The dealership had nice restrooms and refreshments. More
by Scott
August 23, 2021
Best buying experience I've had. Christian went above and beyond to get me taken care of and in the car I wanted beyond to get me taken care of and in the car I wanted More
by dpm198430
August 23, 2021
Staff was helpful. I did not feel pressured to make a decision about a purchase. The overall purchase was more time consuming than previous purchases I have made. I also had to drive 120 mi round trip a decision about a purchase. The overall purchase was more time consuming than previous purchases I have made. I also had to drive 120 mi round trip a 2nd time for a mistake they made. More
by tezard
Employees Worked With
Douglas Keeler, Brent Simmons, Billy Underwood
August 20, 2021
I can’t say enough about the entire process. Being from Kansas City, I was thoroughly impressed by my sales representative, Keith Schoolfield. I explained what I was looking for and over a few months he Kansas City, I was thoroughly impressed by my sales representative, Keith Schoolfield. I explained what I was looking for and over a few months he was able to find the perfect vehicle at the perfect value (especially considering current inventory challenges). He was patient, attentive, and trustworthy. Rare traits. Financing the purchase was the most streamlined and convenient experience I’ve had purchasing a vehicle. Jaime was probably one of the most laid back non pushy financing guys I’ve ever dealt with. Also, the follow up has been awesome. Keith has touched base multiple times to ensure my expectations were met or exceeded. If you’re in the market for a new vehicle, you can’t go wrong with Machens, Keith; and Jaime. More
by KirkK
