Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,449 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,449 reviews
October 07, 2024
We came to test drive a Maverick, but found one that suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything More
by Tkesbri1
October 06, 2024
Josh was very efficient salesperson. He prearranged a lot of paperwork and found a good deal with very little haggling. Josh was very organized and had zero pressure during the process. He prearranged a lot of paperwork and found a good deal with very little haggling. Josh was very organized and had zero pressure during the process. He worked hard and even stayed after hours to complete the sale. I would highly recommend! More
by ttheroff
Employees Worked With
October 05, 2024
Our salesperson Jaden was great. The back office of this dealership seems incompetent. Lost the 2nd key twice and then it randomly showed up at my house. Finance rushed us thru pape The back office of this dealership seems incompetent. Lost the 2nd key twice and then it randomly showed up at my house. Finance rushed us thru paperwork and I just went to register the car and they transposed the VIN on Safety, so now I have to pay for a 2nd inspection, will be late registering (fee involved) and have to go to Dept of Rev a 2nd time. More
by Tricia OBrien
October 04, 2024
Christian is always great to deal with when purchasing a vehicle. I just purchased my second vehicle from him. My wife and I plan to continue going to him for future purchases. vehicle. I just purchased my second vehicle from him. My wife and I plan to continue going to him for future purchases. More
by Mark
October 03, 2024
Sara Myer is a great asset to your dealership. She went above and beyond normal efforts to make the sale. She went above and beyond normal efforts to make the sale. More
by Larry
Verified CustomerEmployees Worked With
October 01, 2024
Christian was great to work with! Excellent communication and flexibility to work with my schedule. Excellent communication and flexibility to work with my schedule. More
by Shara
October 01, 2024
Dealing with the business office was a lengthy process with no information about the title not being there or that the inspection was in the glovebox. with no information about the title not being there or that the inspection was in the glovebox. More
by lv1090
September 30, 2024
Just had a great car buying experience, Jaden was extremely personable, attentive and accommodating. I’ve ALWAYS had a wonderful buying experience with Joe Machens!! extremely personable, attentive and accommodating. I’ve ALWAYS had a wonderful buying experience with Joe Machens!! More
by Mya.Bernskoetter
September 30, 2024
Sales man was very helpful when my work the night before ran long. They held the truck when we couldn't make it out there ran long. They held the truck when we couldn't make it out there More
by Blah blah
Employees Worked With
September 30, 2024
Jaden made the buying experience very quick and easy. We will make sure to come back for our next vehicle. We will make sure to come back for our next vehicle. More
by Eddieruppel
Employees Worked With
