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Joe Machens Capital City Ford
Jefferson City, MO
7,453 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,453 reviews
March 18, 2025
Every experience is a good experience here. This is my 5th vehicle from here and we will be back. This is my 5th vehicle from here and we will be back. More
by Barnharta
Verified Customer
March 17, 2025
Great to work with will be buying more for the City of Jefferson here again. Jefferson here again. More
by rurackers
Employees Worked With
March 15, 2025
Keith was great throughout the entire process! He was super knowledgeable about the vehicles we looked at. He was super knowledgeable about the vehicles we looked at. More
by RB
March 12, 2025
Jaden was very prfessional and personable,he answered all my question to my satisfaction,took the time to let me drive as many as i wished my question to my satisfaction,took the time to let me drive as many as i wished More
by retiredchiefz
Employees Worked With
March 06, 2025
Friendly people and very helpful! Made the whole process very easy and quick even though they lost their internet connection during the process. Made the whole process very easy and quick even though they lost their internet connection during the process. More
by Robertson_jeffrey
March 04, 2025
We had a great experience working with Mike and were able to find a vehicle we love. He, Kevin and Josh all made the entire process seamless for us. to find a vehicle we love. He, Kevin and Josh all made the entire process seamless for us. More
by Shelby
March 03, 2025
The dealership went above and beyond to make the process smooth and easy! It was a great experience! smooth and easy! It was a great experience! More
by jh215
March 02, 2025
Great to deal with and deliver the vehicle to Kansas City for me to save me a long drive. They did me a great job for me to save me a long drive. They did me a great job More
by carnut1956
February 27, 2025
Gaven was a good salesperson. He gave us time to decide what we wanted to buy and willing for us do more than one test drive and has been very helpful with us doing this process He gave us time to decide what we wanted to buy and willing for us do more than one test drive and has been very helpful with us doing this process of buying our car. More
by glenndenise
February 27, 2025
Shady management (financing was off that day) department caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the pushy tactics. Continued to receive (at least 10) credit letters in the mail AFTER we said we were passing on the vehicle. I feel bad for any reputable employees (Bo), because management cost you a sale and any thoughts of future sales. More
by wendoe
Employees Worked With
