
Joe Machens Capital City Ford
Jefferson City, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,450 reviews
Jaden was very prfessional and personable,he answered all my question to my satisfaction,took the time to let me drive as many as i wished my question to my satisfaction,took the time to let me drive as many as i wished More
Friendly people and very helpful! Made the whole process very easy and quick even though they lost their internet connection during the process. Made the whole process very easy and quick even though they lost their internet connection during the process. More
We had a great experience working with Mike and were able to find a vehicle we love. He, Kevin and Josh all made the entire process seamless for us. to find a vehicle we love. He, Kevin and Josh all made the entire process seamless for us. More
The dealership went above and beyond to make the process smooth and easy! It was a great experience! smooth and easy! It was a great experience! More
Great to deal with and deliver the vehicle to Kansas City for me to save me a long drive. They did me a great job for me to save me a long drive. They did me a great job More
Gaven was a good salesperson. He gave us time to decide what we wanted to buy and willing for us do more than one test drive and has been very helpful with us doing this process He gave us time to decide what we wanted to buy and willing for us do more than one test drive and has been very helpful with us doing this process of buying our car. More
Shady management (financing was off that day) department caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the pushy tactics. Continued to receive (at least 10) credit letters in the mail AFTER we said we were passing on the vehicle. I feel bad for any reputable employees (Bo), because management cost you a sale and any thoughts of future sales. More
Every staff member here was very friendly but I’d like to give a shoutout to Gavin, he was so nice, fast and so helpful with buying my first car. If you’re looking to buy a car here, Gavin is 100% your guy. give a shoutout to Gavin, he was so nice, fast and so helpful with buying my first car. If you’re looking to buy a car here, Gavin is 100% your guy. More

Josh Hubbard at Joe Machens Ford in Jefferson City was absolutely wonderful to work with. My husband and I had been searching for my new Ford Escape for months and finally found one on Joe Machens website absolutely wonderful to work with. My husband and I had been searching for my new Ford Escape for months and finally found one on Joe Machens website. I called the dealership that day and they informed me the vehicle hasn’t been delivered to their lot yet. A couple days later I received a text with photos of the vehicle once it arrived. Unfortunately, we live 4 hours away but due to the exceptional customer service and communication we received from Josh and the rest of his team, we decided to make the drive and purchase my new vehicle. The entire experience was simple and the definition of “no hassle.” Whether you’re local or afar both Josh and Joe Machens Ford will accommodate your needs. More