Joe Cooper Ford - Yukon

2017 Ford Focus I was very pleased with the visit I had buying my new car with Sam. Thank you for all your help getting me in my new 2017 Focus! I was very pleased with the visit I had buying my new car with Sam. Thank you for all your help getting me in my new 2017 Focus! More

Business Vehicle Purchas I contacted our sales person, Homer Mason. He located exactly what we were looking for, he then delivered the truck and paperwork to our business. I contacted our sales person, Homer Mason. He located exactly what we were looking for, he then delivered the truck and paperwork to our business. Easy and seamless just how we like it to be. More

Great buying experience! Great car buying experience! Excellent customer service. My car salesman was Tim McDaniel. He was very helpful and a joy to work with! I looked at a d Great car buying experience! Excellent customer service. My car salesman was Tim McDaniel. He was very helpful and a joy to work with! I looked at a different vehicle a few months ago at Joe cooper Yukon and Tim was the car salesman. When it came time to look for a new car now, I remembered his courtesy and how he didn't pressure me when I was looking last time. So I called him up and said I was coming by and he said he would be happy to assist me. Every thing went great and we got a great deal on a great car! More

Came in to look, left with a new SUV We had a wonderful experience. All sales staff were friendly and knowledgeable, never pressured us, and answered all of our questions. We would absolu We had a wonderful experience. All sales staff were friendly and knowledgeable, never pressured us, and answered all of our questions. We would absolutely come back refer friends More

Horrible! Worst Car buying experience ever We went in to buy our daughter a new car. We found a Ford Fiesta that she really liked. We signed the papers and drove off. We then turned in the p We went in to buy our daughter a new car. We found a Ford Fiesta that she really liked. We signed the papers and drove off. We then turned in the paperwork for the Ford gives back program- at that time they were like, "is that your address?" Ummm-yes? I think we got the wrong address, we probably need to resign the papers. My husband stated that I needed to sign but was assured I didn't. He signed the papers then 3 days later- "Oh yeah well the bank wants your wife to sign too, so can you come back and sign again and bring your wife?" We go and sign again. 5 weeks later still no title. I call and am told that we would get it in a couple of days- 7 days later still no title but a phone call telling us that the bank has lost the paperwork so guess what- We need to go sign again!. So we go and sign again. It is now almost May and we still are waiting for the title-This past Saturday I tell my daughter to go back to the dealership and get another paper tag because we still can't get hers and they tell her that -"THEY SENT THE TITLE TO THE WRONG ADDRESS!!!!" Not to mention they lost our paperwork for the Ford gives back program. If I could give negative stars I would. Absolutely the worst ever! If it was the only car dealership in the state - I would buy a bicycle! More

Awesome Staff was very friendly and helpful my salesman Isaac audoo did a excellent job helping me. I would highly recommend Isaac to anyone want a vehicle Staff was very friendly and helpful my salesman Isaac audoo did a excellent job helping me. I would highly recommend Isaac to anyone want a vehicle More

Will recommend Very satisfied with our experience. It was quick and easy and that definately makes a car buying experience great! Thanks Joe Cooper Ford Yukon we lov Very satisfied with our experience. It was quick and easy and that definately makes a car buying experience great! Thanks Joe Cooper Ford Yukon we love our new car! More

Jason H Car Purchase Nathan was very helpful and professional throughout the whole process. Would buy from again and send other people to as well. Everyone at the dealer Nathan was very helpful and professional throughout the whole process. Would buy from again and send other people to as well. Everyone at the dealership was very helpful. More

Great Tim was amazing. He listened to what we wanted and listened to our budget and kept that in mind the entire time we shopped. It was a great experience Tim was amazing. He listened to what we wanted and listened to our budget and kept that in mind the entire time we shopped. It was a great experience and I'm looking forward to going back for future cars. More

Dishonest I went in to buy a new F-150 on the 0% financing plan. They gave me a good price in writing with the monthly payment. After dividing the amount financ I went in to buy a new F-150 on the 0% financing plan. They gave me a good price in writing with the monthly payment. After dividing the amount financed by 60 I noticed the monthly payment amount was $72 per month to high. That's $4,320 I would have paid extra. I went to another dealer down the Interstate and bought a new F-150. A representative from Joe Copper called me the next day to see if I had made a decision. I told here what happen and she didn't even seem surprised. She said "well if there is anything else we can do for you please let us know" I wont be back. Not even for service. On a positive note my salesman Curtis was fantastic. I wish he would move to the other dealer. More