Joe Cooper Ford - Yukon

Sales What my husband said, Vince was funny and very informative, we would definitely recommend Joe Cooper Ford to all our family and friends, great experie What my husband said, Vince was funny and very informative, we would definitely recommend Joe Cooper Ford to all our family and friends, great experience More

Overall it wasn’t too bad No problems encountered except the time it took. The vehicle was at a different location about 50 miles away and it didn’t arrive as soon as it should No problems encountered except the time it took. The vehicle was at a different location about 50 miles away and it didn’t arrive as soon as it should have. I must have been at the dealer for 3 1/2 to 4 hours, most of it doing nothing but wait. Other than the time factor, it was a good experience. I’d recommend them and I’d trade with them again. More

Amazing customer service After a minor miscommunication between the sales rep and myself the entire staff from Sr management down went well out of their way to go above and be After a minor miscommunication between the sales rep and myself the entire staff from Sr management down went well out of their way to go above and beyond anything I ever expected or experienced from any kind of dealership. This place truly does whatever they can to make their customers happy. I highly recommend anyone to this dealership. More

Purchasing new vehicle Everyone of the department staff was very accommodating! Dealership clean. Dealership is convenient to get to. Hours are convenient. Beverages wer Everyone of the department staff was very accommodating! Dealership clean. Dealership is convenient to get to. Hours are convenient. Beverages were offered while purchase was in process. More

Salesperson/Finance Andrea Robertson and Terry Jones went above and beyond normal circumstances to get me the car that I wanted. In my lifetime I have been associated wit Andrea Robertson and Terry Jones went above and beyond normal circumstances to get me the car that I wanted. In my lifetime I have been associated with many salespeople but none can compare with Andra and Terry. I recommend anyone who is in the market for a new vehicle go by Joe Cooper in Yukon and see Andera and Terry More

Very professional staff Andrea Robertson, salesperson, went above and beyond our expectations. Started on the phone, we drove 2 hours and she was there to meet us. Excellent! Andrea Robertson, salesperson, went above and beyond our expectations. Started on the phone, we drove 2 hours and she was there to meet us. Excellent! More

Wonderful experience with Becky Black Becky Black was our sales lady and we absolutely love her. She’s professional, kind, considerate and always has a smile on her face. She will be our s Becky Black was our sales lady and we absolutely love her. She’s professional, kind, considerate and always has a smile on her face. She will be our sales lady for years to come!!!! Thanks Becky for all of your help!!! More

Pleasant car buying experience Bought the car I wanted with the extras I wanted at an great price. Got a fair trade-in. No pressure, just professional and knowledge sales assistanc Bought the car I wanted with the extras I wanted at an great price. Got a fair trade-in. No pressure, just professional and knowledge sales assistance. A very pleasant experience. More

Good Experience Purchased used car at very good price. Friendly and professional personnel. Sales person (Cutter) was very helpful and knowledgeable. Would definit Purchased used car at very good price. Friendly and professional personnel. Sales person (Cutter) was very helpful and knowledgeable. Would definitely use this dealer again. More

Service department provides AWEFUL service We have been trying to get the airnag recall taken care of for over 2 months only to continue to receieve empty promises of it being ordered and they We have been trying to get the airnag recall taken care of for over 2 months only to continue to receieve empty promises of it being ordered and they will stay in touch with us. They keep dropping the ball and since this is a safety issue I guess now our only resort left is to contact the corporate office and an attorney simce it seems they are refusing to take care of a safety recall. More