Joe Cooper Dodge of Yukon

Wouldn’t let them work on my kids bike. Worst experience I have ever had with a service department and dealership. My truck was towed here by road side assistants. I was in town for work and Worst experience I have ever had with a service department and dealership. My truck was towed here by road side assistants. I was in town for work and had no idea where to send it so I had them tow it to the closest dealership. They never notified me when they received my vehicle. I was basically stranded with no transportation two hours from home and here for a month for work. When they did contact me, they acted like it was my fault that the vehicle broke down and it was huge inconvenience for them to mess with it. Would not help me find transportation. Said the best they could do was trade the truck in for a new one. Would not communicate what was going on with my vehicle or when I could expect it back. We had to call every time. Called on Friday after Thanksgiving and was told the tech was out that day and they would call on Monday. No word on Monday. No word on Tuesday. Called on Wednesday and was told it was completed on Monday. Matt said he had called and left a message. He didn’t. No help getting me back to my vehicle. Had to Uber before work and open late so I could get my truck back. When I did get to pick it up, it was dirtier than when I took it in. Still had the transmission fluid all over the paint and undercarriage, and grease and dirt all over the driver side door on the inside and out. I use this vehicle to make a living and it is a representation of my company to clients. It’s frustrating that it was not cared for in a more respectful manner. Zero communication. Zero service. Zero sympathy. Zero help. Already having trouble with the truck again, so starting to question the quality of work completed. More

New Car Had a Great Experience at Westpoint Chrysler Dodge and Jeep I would recommend you'll to anyone wanting a New Or Used Vehicle. Also would Recommend th Had a Great Experience at Westpoint Chrysler Dodge and Jeep I would recommend you'll to anyone wanting a New Or Used Vehicle. Also would Recommend the number 1 Salesperson Billy because he is easy to deal with. More

Great place and really friendly.. everyone is really nice and helpful they’re ready to help even before your are out of the vehicle I really recommend this place and really friendly.. everyone is really nice and helpful they’re ready to help even before your are out of the vehicle I really recommend this place this is our second car More

Worst service dept. in 50 years of buying vehicles, Bar none The sale side is fairly good, unless you want lied to, told every story under the sun,jacked around, strung along get your vehicle damaged, use your The sale side is fairly good, unless you want lied to, told every story under the sun,jacked around, strung along get your vehicle damaged, use your warranty as a way to churn dollars, need to avoid their service dept. at all cost More

Great experience Last customer of the day and they treated as if we were their first. Couldn’t of asked for a better salesman. Billy was great. Last customer of the day and they treated as if we were their first. Couldn’t of asked for a better salesman. Billy was great. More

Great Service We had a great experience with Jimmy as our salesman! No pressure to buy and he worked to get us exactly what we were looking for! Fantastic experienc We had a great experience with Jimmy as our salesman! No pressure to buy and he worked to get us exactly what we were looking for! Fantastic experience. More

Awesome Jeep deal Jimmy was very helpful and awesome to do a deal with. He wasn’t overbearing or over my shoulder the whole time. I’ll be back for my next car! Jimmy was very helpful and awesome to do a deal with. He wasn’t overbearing or over my shoulder the whole time. I’ll be back for my next car! More

Excellent customer service Met with Billy and he was really helpful in identifying the vehicle that matches our specs. Great guy with a good sense of humor. Highly recommend him Met with Billy and he was really helpful in identifying the vehicle that matches our specs. Great guy with a good sense of humor. Highly recommend him and Noe was very helpful as well. More

buyer beware If you buyer a used car from these people be very weary. bought a car on thursday and by saturday the motor let go. called and told them bout it and t If you buyer a used car from these people be very weary. bought a car on thursday and by saturday the motor let go. called and told them bout it and they said that sucks, hope you have a good day. Should and figured i would get no help after the day i bought the car and there was another customer in there screaming bout the exact same thing happened to him on a truck he bought. If you buying a used vehicle from these people have it properly inspected before you sign anything. they sale junk. More

AWFUL In every way. I’m not sure who is writing positive reviews for this terrible dealer, but I don’t believe any of them. The worst service experience ever. Every sin I’m not sure who is writing positive reviews for this terrible dealer, but I don’t believe any of them. The worst service experience ever. Every single person I dealt with in the service department was awful. What a miserable crooked place. Do yourself a favor and drive however far you need to get your car seeviced somewhere else. More