Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

This experience was much better than the visit. I knew what was fixed and what needs to be done if the light comes back on. what was fixed and what needs to be done if the light comes back on. More

I had a wonderful experience and will be back! Every one treat me with great care!! My Service specialist was amazing. It took a little longer than expected, but the lady kept communicating with me, while I treat me with great care!! My Service specialist was amazing. It took a little longer than expected, but the lady kept communicating with me, while I wait More

Very clean and all around great customer service, will recommend / be back for another service on both of my vehicle . Thank you for your service. recommend / be back for another service on both of my vehicle . Thank you for your service. More

After waiting for 6 hours on my vehicle, I went to the service desk to check on my car. The employee told me that she would check. She came back and said “We do not know where your car is.” They lost my v service desk to check on my car. The employee told me that she would check. She came back and said “We do not know where your car is.” They lost my vehicle. After 20 minutes she located my car. Apparently she moved my vehicle out of the line up and completely forgot about it. I had waited 6 hours while my car was just sitting in a parking lot. If I had not went and asked about my card status, I really do wonder if I would have still be sitting there when they went to lock the doors at night. More

My experience this Saturday was quite pleasant. Mr. Randy went above and beyond to make sure my vehicle was properly serviced. Thank you Mr. Randy! went above and beyond to make sure my vehicle was properly serviced. Thank you Mr. Randy! More

The service was exceptionally well and staff were very helpful with any questions and or concerns i had and they were able to have my issue resolved in no time! Highly recommended helpful with any questions and or concerns i had and they were able to have my issue resolved in no time! Highly recommended More

I called 3 working days ahead and scheduled an appointment for a routine oul change. My appointment time was set for Monday 8:30AM. I arrived 15min earlier as I was informed by the receptionist, b appointment for a routine oul change. My appointment time was set for Monday 8:30AM. I arrived 15min earlier as I was informed by the receptionist, but my car was not released until 10:50AM. I was told the shop was waiting for an oil filter after 10:30AM when I grew overly impatient waiting. The dealership sold me an awesome car but their service department is slow and the receptionists never follow up to notify me of their delays. Very unprofessional More

1st oil change for new vehicle,. I arrived approximately 20 minutes early & they took me right away. The appointment took about 25minutes and I was on my way. 20 minutes early & they took me right away. The appointment took about 25minutes and I was on my way. More

This was first time to the new building for service. The quarters were a little cramped and people began to check in. The waiting are was nice. The amenities were great. I will go back. I drive an hour to quarters were a little cramped and people began to check in. The waiting are was nice. The amenities were great. I will go back. I drive an hour to have my car serviced here because I appreciate the service I receive More

I was able to schedule my service on-line and they were prompt and professional upon arrival. The service department took good care of me. prompt and professional upon arrival. The service department took good care of me. More